Ratings based on 942 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 30, 2024 on Expedia
The breakfast was awful no choice the staff didn’t care everything was to much trouble we had paper cup no forks but wooden ones which broke as soon as you used them and other cutlery was filthy dirty I would not stay again
Comment from Hotel Management
Apr. 1, 2024 by Hotel Operations Manager, Hotel Management
Elaine, thanks for reviewing your recent stay. We are sorry to see you felt our breakfast wasn't to your taste. We appreciate you flagging where we can further improve.All the best, Paul -
by A traveller
Lovely pre cruise stay
Posted Mar. 29, 2024 on HotelsVery convenient location for cruise terminal and Southampton in general with plenty of parking. No issues with the parking, just register your number plate on the machine at reception. Very comfortable bed and extremely quiet given the proximity of the motorway and other major roads. This is because the windows were quadruple glazed. Staff were all very friendly, polite and helpful.
Comment from Hotel Management
Mar. 29, 2024 by HOM, Hotel Management
Carol, thanks for taking the time to review our hotel! Comfortable and convenient rooms? We've got you! We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to see you again and All the best, Paul - Hotel Operations Manager.
by A traveller
Posted Mar. 29, 2024 on Hotels
Comment from Hotel Management
Apr. 1, 2024 by Hotel Operations Manager, Hotel Management
Thank you for recommending us in your review!All the best, Paul -
by A traveller
Posted Mar. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review.All the best,Paul
by A traveller
Posted Mar. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 27, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Lucy.All the very best,Paul
by A traveller
Posted Mar. 24, 2024 on Hotels
Comment from Hotel Management
Mar. 27, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Elly.All the best,Paul
by A traveller
Posted Mar. 20, 2024 on Hotels
Great staff and very helpful and friendly.
Comment from Hotel Management
Mar. 21, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review and feedback!All the very best,Paul
by A traveller
Posted Mar. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Dave!All the very best,Paul
by A traveller
Posted Mar. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review!All the best,Paul
by A traveller
Posted Mar. 15, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review, Haruka.All the best,Paul
