Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,4 sur 5
17 % des clients le recommandent
3,6 Propreté de la chambre
2,4 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Horrific service to say the least

Publié le 8 oct. 2018 sur Hotels
Horrific service. Flew in from California to attend the Hamptons International Film Festival, drove 3 hours to get there, and this hotel took it upon themselves to cancel my reservation without ever contacting me the day before I arrived. I called when I was 5 mins from the hotel to make sure my room was ready which is when I found out they decided to cancel my reservation with the reason being because I chose to pay at the hotel vs. pay in advance so they gave my room to someone willing to pay in advance. This is an option that hotels.com provides and it's there is no indication that by choosing to pay at the hotel your reservation is any less confirmed. So in between events and festival chaos we had to find another hotel to stay in which was not easy. I couldn't believe how passive and unapologetic the hotel manager was for causing a major inconvenience during our trip.
3 sur 5
par un voyageur

Publié le 13 août 2018 sur Expedia
Property is well located right near town but services was limited. They were short on towels, toiletries and coffee pods. There is no food service unless you want to sit down at the restaurant for dinner.
3 sur 5
par un voyageur

Publié le 6 août 2018 sur Expedia
I loved the room, but there was only one towel when I specified that there would be two guests. Additionally, I felt as though the staff were more concerned with the restaurant than the hotel.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 juill. 2018 sur Expedia
1 sur 5
par un voyageur de new york, ny

Publié le 23 juill. 2018 sur Expedia
Far away from the beach, no air conditioner control, no reception, no room service
1 sur 5
par Lynnette

Redrum

Publié le 3 oct. 2017 sur Hotels
I fully expected Jack Nicholson to jump out at any moment. There was literally no staff on premises. We were the only guests there. You can imagine how eerie this all was. We actually stayed at another hotel for one of our three nights booked at this hotel (adding to the expense). There was not an open restaurant on premises, as they had advertised, not even a cup of coffee.
5 sur 5
par SEAN

Ce voyageur a laissé seulement une note Publié le 15 août 2017 sur Hotels
3 sur 5
par un voyageur

Has potential

Publié le 10 juill. 2017 sur Expedia
Good in town location. Not on water and no pool Bed and rooms are very nicely appointed Can be a very noisy at times