Note fondée sur 714 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Expedia
Perfect location
par un voyageur
Publié le 15 janv. 2024 sur Hotels
par un voyageur
Publié le 7 mai 2022 sur Expedia
Nous avons apprécié le service à la clientèle....
L'emplacement est génial, près de toutes les commodités ..
Petit déjeuner exellent et abordable..
Rien ne nous a déplu 😁
par un voyageur
Publié le 25 oct. 2021 sur Hotels
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Average hotel but the location made it worthy.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Emma, Gestion de l’hôtel
Thank you for your feedback, Heather! We're glad the location made your stay worthwhile. We strive to provide a great experience, and we appreciate your comments as they help us improve. We hope to have the opportunity to welcome you again in the future!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Pros: Friendly staff. Great central location. Good price.
Consultant: Very hot overnight and there was a half empty packet of cigarettes under my bed.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Emma, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you enjoyed the friendly staff, central location, and good value. We apologize for the issue with the cigarettes under the bed—it’s certainly not the standard we aim for, and we will address this with our housekeeping team. We appreciate your feedback and hope to have the opportunity to welcome you back soon for an even better experience!
par un voyageur
Shocking
Publié le 14 oct. 2024 sur HotelsWill never use this hotel again
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Emma, Gestion de l’hôtel
Hello Julie,We’re truly sorry to hear that your stay did not meet expectations. Your experience is important to us, and we would love to learn more about what went wrong so we can make improvements. If you’re open to it, please feel free to reach out directly with any specific feedback. We value your input and hope to have the opportunity to regain your trust in the future.
par un voyageur
5 star
Publié le 13 oct. 2024 sur HotelsHi I found the star hotel to be very warm and welcome the staff where friendly and polite and the room and facilities where clean and as to be expected
Commentaires de Gestion de l’hôtel
13 oct. 2024 par The Star Team, Gestion de l’hôtel
Dear Shaun,Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience at our hotel. It’s great to know that you felt welcomed and found our staff to be friendly and polite.We take pride in maintaining a clean and comfortable environment for our guests, so we’re glad to hear that our facilities met your expectations. Your feedback truly motivates us to continue providing exceptional service.We look forward to welcoming you back for another memorable stay in the future!Kind regards,The Star Team
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par The Star Team, Gestion de l’hôtel
Dear Lizabeth,Thank you for your fantastic 5 out of 5 review! We’re so glad to hear that you had a great experience during your stay with us. Your feedback means a lot to our team and motivates us to continue providing exceptional service.If there’s anything specific you enjoyed or any suggestions you may have, we’d love to hear more about it! We look forward to welcoming you back on your next visit.Kind regards,The Star Team
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par The Star Team, Gestion de l’hôtel
Dear Sarah,Thank you for your review and for rating us 8 out of 10! We appreciate your feedback and are glad to hear that you had a positive experience during your stay.If there are specific aspects that you think we could improve on, please feel free to share them. Your insights are invaluable to us as we strive to enhance our guests’ experiences.We hope to welcome you back soon for another enjoyable stay!Kind regards,The Star Team