Ratings based on 83 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Clean, tidy well maintained & comfortable & good value for money. Always welcoming upon arrival.
5 out of 5
by A traveller

Good size room. Clean, neutral and modern.

Posted Jul. 15, 2024 on Hotels
Very much enjoyed our stay, really really friendly, the rooms are a great size, with everything you need included, the decor and furniture is clean, neutral and modern. I personally would have liked an extra pillow, which may have been provided should I have asked, overall it’s great value. I would rebook
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 30, 2024 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 27, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 23, 2024 on Hotels
1 out of 5
by A traveller

Posted Jun. 14, 2024 on Expedia
We booked for 2 nights, it was so filthy we checked out before 7.00 am the first night. We have tried to raise a complaint with The Swan but choose to ignore all attempts.
Comment from Hotel Management
Jun. 14, 2024 by Jacqui, Hotel Management
Hi Allison, your husband came into the bar a few hours after your check-in, no issues were raised? He asked me about parking . I don't think that was an attempt to raise a complaint.I was on duty that night until 11.30pm. Our rooms are certainly not filthy.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 12, 2024 on Hotels
4 out of 5
by A traveller

Southampton stay

Posted Jun. 3, 2024 on Hotels
Convenient but road is very noisy for a stay in Southampton for St Marys attendance. Bed was a little uncomfortable for someone who is 6'2" but facilities were clean and safe. Good to have free parking and overall about right value for money.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 1, 2024 on Hotels
5 out of 5
by A traveller

Posted May 31, 2024 on Expedia
Roomy, clean and as advertised