Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The entire third floor seems to be caving in and the walls are SEPARATING from the ceiling. The first room we checked into the cracks are at least 3/4 inch wide and we could hear normal conversation from the room next to us so clearly we thought at first someone was in the room with us. We requested another room, which had similar cracks but no one was next door so it was quiet. For an undisclosed reason, the restaurant was closed when we stayed there without prior notice, so we had to get outside food and drinks. The fridge in our room had leftover food and drinks from the previous guest and a red liquid spilled all over the freezer. The staff were all very nice and the pool was ok.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Ursula, Thank you for the review. We apologize for the inconveniences you experienced during your stay with us. We are always trying to improve the property and will review with our team.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Room was a little outdated but comfortable. Hot water never got hot only luke warm. Clean and comfortable accommodations and friendly staff.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Erica, Thank you for your review of the hotel. We appreciate your feedback and will discuss this with our team to make it a more enjoyable experience for you.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Close to where we needed to be!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Mary,Thank you for the review of the hotel! We are glad we were able to help you with your stay!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Not much
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Sandy, We are sorry to see it seems you didn't enjoy your stay with us. We hope you will give us another chance should you travel this way again.
par un voyageur de Williamsburg
Publié le 12 sept. 2024
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Kathy, Thank you for the review of the hotel.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Thank you for the review of the hotel!
par un voyageur de Williamsburg
Publié le 11 sept. 2024
Friendly staff and our bathroom looked brand new.
There was no closet but a rack to hang our clothes in the room.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Kathy, Thank you for the excellent review of the hotel! We are thrilled to hear you enjoyed your stay and the team!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Claus, Thank you for the great review of the hotel!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Except for not having a microwave in the room, everything was great.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Robert, Thank you for the excellent review of the hotel!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Hayley, Thank you for the excellent review of the hotel! We are thrilled to hear you enjoyed your stay!
