Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Williamsburg
Publié le 12 sept. 2024
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Kathy, Thank you for the review of the hotel.
par un voyageur de Williamsburg
Publié le 11 sept. 2024
Friendly staff and our bathroom looked brand new.
There was no closet but a rack to hang our clothes in the room.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Kathy, Thank you for the excellent review of the hotel! We are thrilled to hear you enjoyed your stay and the team!
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Jeanette, We apologize you did not enjoy your stay with us.
par un voyageur
Publié le 19 août 2024 sur Expedia
It was a very pleasant stay and staff was very helpful. The breakfast was very good and our waitress was very pleasant. The food at longe was very good and I suggest you try the crab-cake. The fried mozzarella and the chicken quesadillas were very tasty.
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Roxanna, Thank you for the excellent review of the hotel! We are thrilled to hear you enjoyed your time with us and enjoyed the restaurant and our team, we hope to have you back with us again.
par un voyageur
Publié le 19 août 2024 sur Expedia
It was a very pleasant stay and the staff was very accommodating.
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Roxanna, Thank you for the excellent review of the hotel! We are thrilled to hear you enjoyed your time with us, we hope to have you back with us again.
par un voyageur
Publié le 18 août 2024 sur Expedia
Needs updates
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Violet, Thank you for the review. We appreciate your feedback and are making updates to the hotel within the next year.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Phyllis, Thank you for the review of the hotel!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Buffy, Thank you for the review of the hotel. We are happy to hear that you enjoyed your stay with us. We hope to have you stay with us again!
par un voyageur
Requested Review
Publié le 18 août 2024 sur HotelsSurprising that the hotel was so out-dated in appearance and decoration. The room furniture was very old and damaged. The Wyndham family of hotels is usually very on top of hotels appearance. There was no housekeeping daily, was performed every 3 days which is unheard of. Had to ask for clean towels daily at the front desk. The bathroom had no sanitary hand soap dispenser. It had actual small bar soap. Especially in the post Covid world, this is unsanitary and unacceptable. The room price should have been extremely lower in the $89 a night price range if even that. This is supposed to be a non-smoking hotel, but you can smell smoke on the floors. There was no air conditioning on the floors either until you entered your room. You aren't able to use the pool because they are giving some type of children's swimming lessons all day.
What was most disturbing was there was a female escort and her male companion checking into the hotel late in the evening with no luggage and were going at it in the lobby. The Desk Rep found this perfectly normal. Again, truly surprising that Wyndham Hotels allows this. I stay at many Wyndhams and this stay fell very short of even average.
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Good Day Dana,We apologize you did not enjoy your stay with us. We will certainly take into consideration your suggestions.
par un voyageur
Publié le 18 août 2024 sur Expedia
Clean room and staff were very helpful but the day I stayed… restaurant closed and no breakfast served … pool was clean and late and early entry were a plus!
Commentaires de Gestion de l’hôtel
19 août 2024 par Joseph Urbano- Director of Operations, Gestion de l’hôtel
Thank you for the great review of the hotel! We do offer breakfast Wednesday through Sunday.
