Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2020 sur Hotels
par un voyageur
Publié le 4 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2019 par AS, Gestion de l’hôtel
thank you
par un voyageur
Pas terrible
Publié le 27 avr. 2018 sur HotelsPas propre, petit déjeuné très moyen
par Maxime Guianvarch de France
The best in Southend
Publié le 6 déc. 2017 sur HotelsAlways love staying there!
par Antoine
Publié le 20 janv. 2017 sur Hotels
par un voyageur de London
Publié le 27 sept. 2024 sur Expedia
The staff were friendly and helpful. The location was ideal for walks into town, the pier and the train station. Room was clean and quiet. Likely to stay there again.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Callum, Gestion de l’hôtel
Dear Lie Wah Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Palace Southend-on-Sea.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Palace Southend-on-Sea, I look forward to welcoming you back.Sincerely, Callum Front OfficePark Inn by Radisson Palace Southend-on-Sea
par un voyageur
Publié le 24 sept. 2024 sur Expedia
No parking
Car park opposite £20 per night😟
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Callum, Gestion de l’hôtel
Dear Ian, Thank you for your recent stay, we are pleased you had an enjoyable experience at our hotel. We apologise for any inconvenience regarding the parking, unfortunately we do not have a discount available with any local car parks at this stage. I hope we can welcome you again in the future. Kind regards, CallumFront Office
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Staff was friendly and helpful. The room was very dated and the carpet was filthy. Bed and pillows were not comfortable. You pay for the area, not the room. Right on the seafront and across from a mall. High street is near where there are more shops and restaurants. I only stayed 2 nights but would have left if I was staying in Southend longer.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Callum, Gestion de l’hôtel
Dear Guest, Thank you for your review of your experience. We sincerely apologise for certain aspects and areas of your stay disappointing you, and will certainly look into these matters to resolve them. I hope we can change your perspective, and welcome you on a better stay next time. Kind regards, CallumFront Office
par un voyageur
Great reception staff
Publié le 16 sept. 2024 sur HotelsStaff on reception were remarkable. Staff in restaurant not so on the ball and took ages to be served. Food ordered came quickly
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Callum, Gestion de l’hôtel
Dear Jean, Thank you for your review. We are really pleased you enjoyed your staff with us, and rated our staff so highly. Please accept our apologies for the delay to your service in the bar, this will be passed onto team to escalate further improvement. I hope we can welcome you back again soon. Kind regards, CallumFront Office
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Parked in car park opposite the hotel. Quick check in friendly staff. Room was great and a lovely view to the promenade and beach/pier.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Callum, Gestion de l’hôtel
Dear Peter, We appreciate your feedback following your recent stay. We are pleased you enjoyed you recent stay and rated our hotel and services highly. I hope we can welcome you back again soon. Kind regards, CallumFront Office
