Note fondée sur 540 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Beach close by.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Karen, Gestion de l’hôtel
Thank you so much Renil. We are happy you enjoyed your stay.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
If i could’ve left a zero star review, I would have. When we checked into our two rooms, we were not told that one of the water heaters was out. We had NO HOT WATER for our 2 night stay. We found out the next morning from the front desk clerk that it had broken the afternoon the day before. She told us that the hotel would be reimbursing us $50 a night for each room. THAT DID NOT HAPPEN. On the way home my husband checked our bank statement and we were only reimbursed for $20 for each room for only 1 night!! So only a total of $40 reimbursement for 2 rooms. EXTREMELY UNHAPPY. We will never return and NEVER RECOMMEND THIS PROPERTY TO ANYONE!!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Karen, Gestion de l’hôtel
Good Morning Cheri - We actually did not refund you anything. The 20 you saw on your credit car was a return of the 10 per night authorization we take for incidentals. You boked your room through Expedia and you paid them. So we have to go back thru Expedia to try and get a refund for you. If, however, you are a Hilton Honors member I can refund you through points. I have called and left a message on the phone number we had a on file. Thank you
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff is very friendly and very helpful.
The one thing I didn’t like is we went one night with not hot water, and we had to ask about to find out the problem, but they did apologize and offered to give us a discount. All in all I would stay there again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Karen, Gestion de l’hôtel
Hello Kay - I am so sorry we had hot water issues during your stay. I would like to issue you a credit but I have to go through Expedia because that is how we received payment for your stay. If you have a Hilton Honors account and would prefer that I compensate with points I would be happy to do that. Please feel free to reach out to the hotel and we can discuss. Thank you
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Karen, Gestion de l’hôtel
Thank you so much Teresa. We appreciate then ice review.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Karen, Gestion de l’hôtel
Thank you so much Zach. It is great to hear you enjoyed your stay.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Karen, Gestion de l’hôtel
Thank you so much Nicole. We appreciate you choosing Hampton Inn.
par un voyageur
Publié le 10 sept. 2024
Alligator
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Karen, Gestion de l’hôtel
Good Morning Derhonda - Thank you for the great review and thank you for staying with us.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nice clean hotel
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Karen, Gestion de l’hôtel
Thank you Olesia. We appreciate it !
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karen, Gestion de l’hôtel
Hi Jill - We appreciate the great score and we are so happy you chose to stay with us. Thank you.
