Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Southwell stay
Publié le 30 sept. 2024 sur HotelsRoom small, young man helpful, but having to do bar and guest reception,personally could not log on to Wi-Fi and Tv came on super loud and controls did not work. There was a trick to keeping the bathroom door to shut. Full of history though and nice pint of hobgoblin. Benifits, the marvellous Cathedral virtually next door.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
I was really looking forward to staying here but unfortunately the room had no hot water in the shower, no shower gels provided the only thing was an antibacterial handwash liquid which was quarter full. The bathroom sink was very dirty and could smell the drain. Limited selection of tea and coffee and the room looked tired no had a good clean. It was very noisy but that was to be expected as it was in the town.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager , Gestion de l’hôtel
We are sorry you didn't like your stay. We haven't offered shampoo etc since COVID as most guests prefer to bring their own. Thanks anti bacterial soap is for hands only. We offer tea and coffee however at this price point we don't offer a vast selection. Happy that you haven't mentioned the beds and location as we know these are rated greatly by out guests. There is a hotel opposite ours that might meet your requirements more albeit double the price. Take care
par un voyageur
Honest review - Aug 2024
Publié le 13 août 2024 sur HotelsAt check-in, my sister was given the keys to a different booking, in addition to our own. We booked through Hotels.com and another guest with a similar name had a separate booking. Instead of charging the card on file with my booking, my sister was charged for both rooms at check-in because she happened to arrive before me.
The room with three single beds wasn't ideal, it was on the top floor and the lock on the door was faulty so we were too scared to lock it overnight in case there was a fire and we needed out quickly. I made a staff member aware of this concern. The room itself was fine except the windows were painted shut so didn't open, and the bathroom required an overhaul - the showerhead fell off it's bracket when I tried to bring it towards me rather than it facing the wall. A few times throughout the night it sounded as though the tap in the sink was being turned on at full blast, but I presume it might have been neighbours flushing their toilet, but it disturbed what was already a poor night's sleep due to the unlocked door, and feeling vulnerable.
The housekeeper kindly changed our room in the morning to a much nicer room, the bathroom was an improvement and the windows opened. It was still very hot & stuffy, fans were provided in both rooms, but sadly had little effect.
The housekeeper was very kind, but sadly this does not take away the safety element and had we locked our door on the first night, would we have been able to get out again?....
par un voyageur
Publié le 16 juin 2024 sur Hotels
par un voyageur
Nice stay
Publié le 7 juin 2024 sur HotelsFriendly place to stay
par un voyageur
Publié le 5 juin 2024 sur Hotels
Comfortable and friendly
par un voyageur
Publié le 2 juin 2024 sur Expedia
The pub was a perfect location for the venue we were visiting only 10 mins by car. The room was clean and tidy and was perfect for our one night stay, Thank you
par un voyageur
Publié le 7 mai 2024 sur Hotels
par un voyageur
Publié le 6 mai 2024 sur Expedia
Nice staff and clean. But the room was not that nice. The area around was grate
par un voyageur
Publié le 13 avr. 2024 sur Hotels
