Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sunrise Sanctuary
Publié le 25 oct. 2023 sur HomeAwayThe best part of our stay was seeing the sunrise from our bed every morning
par un voyageur
Brief stay
Publié le 4 sept. 2023 sur HomeAwayWe really liked the house and location. Unfortunately, there was black mold growing on the wall upstairs so VRBO recommended we vacate the property. It was stressful to try to find somewhere else to stay last minute but we got a full refund from VRBO without any hassle. However, once the owner removes the mold, I'm sure it will be a great place to stay because the location was excellent with lovely views of Southwest Harbor.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Danielle, I apologize for the late response. Thank you for bringing this to our attention, and thankfully it led us to getting it checked out by a professional who got it taken care of right away. As I do wish you had alerted me privately of the issue, I'm glad you were able to find new accommodations and receive a refund.
Danielle
par un voyageur de FREDRICKSBURG
Publié le 31 juill. 2023
The previous reviews prepared us for what we were to find. The house was hard to find, especially after dark. We had a very cool week, but if it was warmer, we were concerned that it could be hot in the cottage. Previous reviews mentioned bugs, but we did see two roaches the entire week. It was very spacious and had a nice view.
par un voyageur
Beautiful place!
Publié le 11 juill. 2023 sur HomeAwayThe house was very beautiful and well maintained.
Had a fantastic stay at the property recently and will definitely be going back. Thank you!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks Maxwell for the great review!
par un voyageur
Southwest harbor property
Publié le 31 août 2022 sur HomeAwaySadly this my was worst renting experience of all time. I should have paid closer attention to some of the other reviews. There was zero communication with the host; no check-in info (just hoped the door would be open and it was), no folder in the house, etc. I even called to get the wifi password and never heard back. Found it on a scrap of paper under a pile of other papers. No instructions whatsoever. We had one trash bag and 2 rolls of toilet paper for five people for 7 days with no supplies left. I would have brought my own if I knew that was expected but again, no communication. No working can opener. One night a smoke alarm was chirping and I found three of them in a kitchen cabinet - only one with a battery in it. And no batteries to replace them. Roaches everywhere. Broken screens in every room. Just gross. The outside was overgrown and the view was just meh. Not worth the price. We actually all started feeling sick too - joint pain, sore throat, I got a rash - which resolved as soon as we left. I swear it was mold or something. Nightmare vacation.
par un voyageur
Lovely place and location - better communication would help
Publié le 10 août 2022 sur HomeAwayLike others, we loved this place and its location. It was quiet with a beautiful view. The beds were nice. We found it clean and well-appointed for our needs. We had wondered why the bathrooms weren't pictured--and if this meant they were terrible--but never fear, there are two bathrooms and they are just fine. Washer/dryer in excellent condition and complete a cycle very quickly. The place is big - in fact there's also a sleeping porch with another bed - and we loved staying on the quiet side, avoiding all the summertime hubbub and traffic. So five stars for the home and its location.
Like others, our only quibble was in terms of communication. The place was hard to locate. This could easily have been avoided with better check-in instructions, something like "Continue on the road all the way to the top of the hill. You will pass through what appears to be the gated entrance to an animal shelter. Keep going forward. Look for the small reddish barn and park beside it. You have arrived." Like others, we had to reach out to Danielle for both check-in and check-out instructions. There is no in-house communication about the wifi or trash or anything really. Danielle responded quickly to our initial request for wifi password, but when that didn't work, she disappeared (in her defense, it was Saturday night, so perhaps she was out), leaving us without wifi for our first day / night there. My husband needed access for work, so on Sunday, he called Spectrum himself and rebooted the entire system. I let Danielle know that we had finally secured access, and she blamed it on a street-wide internet outage. But she had not provided us with either the correct router or correct password in the first place, and knew of no alternates. In my opinion, she should have called Spectrum Saturday night and handled this for us--and if there had been an outage, should have kept us notified. Our interactions with Danielle were very pleasant, however. With just a few improvements to pre-arrival instructions and addition of a in-house instructions, we would be giving 5 stars across the board. It is truly a lovely home!
par un voyageur
This place needs pest control, better maintenance and cleaning service
Publié le 14 juin 2022 sur HomeAwayOld house: Many areas need attention pest control being the first there were spiders, centipede and a mouse trap was left in the kitchen floor which I am glad I've found that before my 1.5 year old did. I also found mice poop in the couch and kitchen counter and although it wasn't much it was gross. The downstairs bathroom is in pretty bad shape and there were some black things in the floor around the toilet I cant really tell what it was. Whoever cleans the house doesn't really do a good job. The yard is not upkeep as others reviewers have noticed. I would not stay at this house again. We considered not staying there at all once we checked in but I was travelling with 2 infants during Memorial day week so pretty hard to find another place to stay plus my husband had to login to do some work that same day so we ended up staying but I did not enjoy my time there unfortunately. I do not recommend this house for your vacation find someplace else.
par un voyageur
Great House
Publié le 11 oct. 2021 sur HomeAwayWe arrived after dark and could not find the house! It's somewhat hidden. Danielle came out and helped us, phew. The house is lovely: large and clean. A secluded street (end is unpaved and quite bumpy) and very quiet. Very nice place.
par un voyageur
September Wedding in Southwest Harbor
Publié le 23 sept. 2021 sur HomeAwayThe view form this property is spectacular. Conveniently located walking distance to stores and restaurants. Our family and friends will have no problem booking again.
par un voyageur
Comfortable, quirky house on the quiet end of MDI
Publié le 22 août 2021 sur HomeAwayOverall, we enjoyed our stay and the opportunity to become acquainted with a corner of MDI that we hadn't previously explored. The house was comfortable for a married couple and two young adult children with most of the amenities that you would expect in a vacation home (some of which weren't included in the original listing). There were a couple of concerns however:
Host did not respond through the VRBO website to an inquiry prior to our arrival. Check-in/out information was not posted to VRBO in a timely fashion and an outdated phone number was listed as the primary contact, which made the check-in process concerning-we were fortunate that the outdated contact answered the phone and provided us with the correct phone number for the host.
There was no information guide in the house, which meant that during our stay we had to make contact with the host about things such as rubbish disposal or figure them out on our own.
Having a fan for each bedroom (rather than just one for the whole house) would be appropriate for a summer rental, even if it is in a relatively cool, seaside location.
In general, we would have appreciated the host being somewhat more attentive, so that we could have a more carefree stay.