Note fondée sur 172 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Victoria
Publié le 12 sept. 2024 sur Expedia
The Ship Inn is a lovely place with old charm. The room was clean and spacious.
The restaurant had amazing food, staff and atmosphere!
We would definitely come back. 😄
We
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
Poor weekend stay
Publié le 26 août 2024 sur HotelsWe booked a 2 night stay at the ship we arrived on the Saturday afternoon to be handed the keys to the room and the front door of the pub by a friendly young lady behind the bar.we went to the room and were quite shocked to find over the course of the weekend fult after fule with the room which reflected on are stay .The fults were from the door at the top of the stairs banging everytime someone went through it because it needed adjusting ro large cracks in the bathroom sink shower fitting coming off in your hand went you used the shower the sink tapes didn't work properly after a few seconds of running the hot tap the water became scolding hot but there was no sign warning of this hate to think some small child used the sink as we know children love messing with water as they would of burnt there hands very badly. There were stains on the carpet dust on the fitting the blind on one of the windows was broken so the sunlight stremed in from 6am so no chance of a lay in. There wasn't any staff members around before midday and not after 5 pm on the Sunday so felt the was zero customer service i could go on but i think you will get the idea. On a positive note the bar food was excellent on the Saturday evening and the young lady who waited on are table was very polite 5 stars 🌟 for her thank you .
par un voyageur
Publié le 25 août 2024 sur Expedia
Very disappointed with the service. We have stayed many times over many years and sadly seen the service go down. The staff obviously have no idea about providing a good service which is contrary to their website which wants to constantly exceed expectations ! If that is their aim perhaps they could __Repair shower fixings that have fallen off the wall before guests arrive instead of the following day __ Replace cups and saucers with fresh ones daily __ Replace milk and drink selections ___When told that the one and only lamp does not work .....replace the bulb rather than state the obvious that it probably needs replacing. ____Replace incorrect wi-fi information in bedroom. Breakfast is no longer provided. The pub closes at 10.00 pm which means after this time there are no members of staff available . Sadly this establishment needs to improve . It is overpriced and we will not be returning.We will also be letting locals know that visitors should look elsewhere.
par un voyageur
The Ship Inn nr Spalding
Publié le 22 août 2024 sur HotelsDreadful hotel. Unhelpful reception who complained that she couldn’t get in touch with me to check my arrival time. The reason for this was that she wanted to close the pub an hour earlier than advertised. The ship doesn’t provide breakfast despite being in a rural area with nowhere nearby for food. I did phone twice to check but nobody answered. It’s totally unacceptable for a hotel not to provide breakfast. Once the pub shuts there are no staff onsite which is unsafe. The internet didn’t work - no staff on site to help with this. No iron available . The shower bracket had been removed so the shower hung from the wall so couldn’t shower properly. The room wasn’t cleaned to an acceptable level
par un voyageur
Publié le 17 août 2024 sur Hotels
Great staff and service! The food at the restaurant was excellent! This inn has a great English countryside feel. We will definitely stay here again when we come back to this area.
par un voyageur
A great stay.
Publié le 15 août 2024 sur HotelsLovely historic Inn. We had a great meal, staff were very friendly. We had room 1 a lovely suite with river views. Very comfy beds and spacious. Wifi needs some improvement other than that it was perfect.
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Expedia
The location was beautiful. Staff extremely friendly and helpful..food was excellent .really enjoyed our stay
