Note fondée sur 745 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2013 sur Hotels
par un voyageur
10/10 will stay again!
Publié le 18 août 2024 sur HotelsWe were going to a concert, and decided to choose this location. Not only was staff insanely accommodating and that was the easiest check-in ever, the mini fridge was out in our first room, I needed it because I had breast milk I had to keep cold, they switched us immediately. Absolutely easy smooth process! Will be staying again. As it was super close to the venue, and insanely clean!
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Kaley,Thank you so much for your wonderful review! We're thrilled to hear that our staff made your check-in process seamless and that our location was convenient for your concert visit. We’re also glad we could quickly address the issue with the mini fridge and provide you with a comfortable solution. It's fantastic to know that you found our hotel exceptionally clean and that you plan to stay with us again. We look forward to welcoming you back for another enjoyable stay!
par un voyageur
Publié le 13 août 2024 sur Expedia
Muy bueno
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Allam,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Great Stay
Publié le 4 août 2024 sur HotelsCheck in was friendly, room clean, but you had to buy breakfast. Very close to McDonalds though.
Commentaires de Gestion de l’hôtel
4 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Linda,Thank you for sharing your feedback with us. We are delighted to hear that you found our check-in process friendly and our rooms clean, as we strive to maintain high standards of service and cleanliness. While we do offer a variety of breakfast options for purchase to cater to different preferences and dietary needs, we understand that some guests may prefer nearby alternatives, and we’re glad that you found McDonald's conveniently located. Your input is valuable to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Thomas,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Derrel,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Katelyn,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 30 juin 2024 sur Expedia
The staff was amazing, the property was not. Coffee maker nor fridge worked. Wallpaper pulled off the walls, bathrooms outdated, faucet wiggled.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We appreciate your kind words about our staff. Your feedback on the room condition is valuable and will be shared with our management for further review. We hope your overall stay was enjoyable despite the issues mentioned, and we look forward to welcoming you back for an improved experience.
par un voyageur
Publié le 29 juin 2024 sur Expedia
No free breakfast
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello Rosalyn,We apologize that our hotel did not meet your expectations regarding the breakfast offerings. We appreciate your feedback as it helps us to improve our services for future guests. Please feel free to reach out to our management team with any further suggestions or concerns. Thank you for your review.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Overall our room was quite nice, only issue we had was the shower squealed as the water came out
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Van,Thank you for sharing your feedback with us. We appreciate your kind words about our room. Your comments about the shower have been noted for our maintenance team to address promptly. We hope this concern did not significantly impact your stay, and we look forward to welcoming you back for an improved experience.
