Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Hello Bailey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SPARTANBURG - I-85 and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Worst place ive ever been to, i checked in and went to my room took all my stuff and my kids turned around checked out and left to another hotel, this place is nasty. the attendant said he gave me a full refund and nothing has been put back in my account yet.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Bessie, Thank you for taking the time to tell us about your experience at the RED ROOF INN SPARTANBURG - I-85. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies the upkeep of the property is not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Bobby, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Spartanburg - I-85 and I appreciate your 5/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Seth,We at the RED ROOF INN SPARTANBURG - I-85 truly appreciate your scoring of 8/10 n regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Ariel. The staff and I at the Red Roof Inn Spartanburg - I-85 appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello John, Thank you for taking a moment to complete our survey. The staff at the RRED ROOF INN SPARTANBURG - I-85 and we received your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Lonnie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SPARTANBURG - I-85 and we received your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Jay, for taking the time to write a review of your stay at the Red Roof Inn Spartanburg - I-85. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Carie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SPARTANBURG - I-85 and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 31 mai 2024 sur Expedia
Very nice clerk
Commentaires de Gestion de l’hôtel
31 mai 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Suzanne, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN SPARTANBURG - I-85. We appreciate your kind remark highlighting our very nice staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
