Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2023 sur Expedia
L’hôtel est magnifique, le personnel est courtois et la vue est paradisiaque.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Author, Gestion de l’hôtel
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel magnificent, our staff courteous, and the view heavenly. It's always our goal to provide an exceptional experience for our guests, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon for another unforgettable stay!
par un voyageur
Publié le 17 août 2022 sur Hotels
par un voyageur
vue splendide !
Publié le 23 juill. 2022 sur HotelsQuel bel hôtel ! un endroit tout à fait charmant au bord du Loch Lochy, un très bon choix de réservation !
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Everything is going well hotels,staff and exploring
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The most amazing views over the loch from the decking area! Beautiful hotel. Will definitely be back
par un voyageur
Publié le 6 sept. 2024 sur Expedia
room was not clean.
the food service was slow and mainly india food at a scotch inn?
Played country music.
front desk man was very unhelpful!
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Author, Gestion de l’hôtel
Dear Mr. Scott Ryan, We appreciate you taking the time to share your feedback about your recent stay at The Whispering Pine Lodge and Cabins. We sincerely apologize for the inconveniences you encountered during your visit. It is disheartening to learn that your room was not up to our standard level of cleanliness. This is unacceptable, and we will address this issue with our housekeeping team to ensure it doesn't happen again. We also regret if our choice of music did not align with your preferences. We strive to create an enjoyable ambiance for all our guests, and we will consider your feedback when curating our music selection in the future. Finally, we are disappointed to hear about your unpleasant experience with our front desk staff. Providing excellent customer service is a top priority for us, and we will take the necessary steps to address this issue and ensure our staff is appropriately trained to handle guest inquiries and concerns professionally and courteously. Once again, we apologize for the shortcomings you encountered during your stay. Your feedback is invaluable as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with the exceptional experience you deserve. Warm Regards, The Whispering Pine Lodge and Cabins
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The most breathtaking locale for this wonderful hotel. Staff are accommodating, polite and efficient. Food is an excellent fusion that will satisfy many cultural tastes. Spa experience was amazing.
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Author, Gestion de l’hôtel
Dear Yasmin Graulau, Thank you so much for your glowing review of The Whispering Pine Lodge and Cabins! We are delighted to hear that you had an exceptional experience with us. Your kind words about our stunning location, friendly and efficient staff, delicious fusion cuisine, and rejuvenating spa services have made our day. We strive to provide our guests with unforgettable moments, and it brings us great joy to know we succeeded during your stay. Thank you again for choosing our hotel. We cannot wait to welcome you back to create more cherished memories at The Whispering Pine Lodge and Cabins. Warm Regards, The Whispering Pine Lodge and Cabins
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Truly stunning view. Great staff. Highly recommend