Avis The Cottage at Silver Creek Farms

We’re glad you enjoyed, Christina! Hope to host you again soon!

We hate that your stay didn’t live up to your expectations. We strive to provide a five star experience, so anything less is not the expectation we set for ourselves and staff. We appreciate your feedback in regards the possible sewage issue. The home was checked by us and plumber with no issues found. We did take that opportunity to clean the garbage disposal and flush the lines, just to be proactive. We did not smell any sewage odor before or after, and recent guests have not had any resembling issues. So, we can confidently say that this issue has been resolved! The home is definitely older, but we feel as if that adds a nostalgic and charming touch to the property. We also try to make it known when booking that the property is older. Upon booking, each guest receives a link to a guidebook with house rules, general info, and info pertaining to the history of the home. It does mention the year that was built, so that way guests are aware that the home is older. We also give guests the chances to cancel, penalty free, if they are unhappy once seeing the guidebook. Our photos are also chosen with the intention of accurately depicting the character of an older home, so that way there are no surprises upon guest arrival. While we enjoyed the older farmhouse style, a few updates have been made over the years — especially in the bathroom and kitchen. We have tried to merge the old charm with newer conveniences which is why you will see some newer appliances and bathroom updates, but also original cabinetry and hardwood floors. Again, we hate that you didn’t enjoy your stay. Had we known about any issues before you checked, we would have tried to rectify them in any way possible to improve your stay. If you’re ever back in the area, we’d love a second chance to make your stay perfect!

Glad you enjoyed, Tina! Hope to host you on another relaxing getaway soon.