Avis Villa Split Heritage Hotel

Dear Mr Franck, thank you for your kind review and for sharing the impression of your stay with us. We highly appreciate our guest's feedback, suggestions and advice in order to improve our service. We would like to emphasize that our staff is always at your disposal to assist with the information, provide support and do the best to make your stay enjoyable. The purpose of our activity is to provide an unforgettable stay, so we are very sorry that we did not have the opportunity to receive feedback during your stay.For any possible inconveniences, our staff members are always available to respond promptly and prevent them. Regarding the breakfast, we would like to emphasize once again that at the moment it is our duty to follow all protection measures and hygiene conditions due to restrictions caused by COVID-19. For this reason, we were forced to change the concept of breakfast and serve it individually and in agreement with you (taking into account your choice of breakfast foods). Our staff every day has provided fresh and varied food that was served exclusively for you. As mentioned, the hotel and the room you get as a free upgrade are located in the very centre of the city (next to the main square). The city streets are cleaned daily for maintenance and to prevent possible noise from the centre, our rooms are equipped with superior insulation. To ensure complete sound insulation in the room located next to the square, it is necessary to hermetically close the windows. In the hope that we will have the opportunity to welcome you again, we warmly greet you and wish you all the best.   Kind regards, Villa Split team