Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon séjour à Spokane
Publié le 12 août 2019 sur HotelsHôtel correct. Petite piscine agréable. Chambre propre. Petit déjeuner simple et correct.
par un voyageur
Publié le 20 oct. 2024
Staff was nice. Room was uninhabitable. No heat - a portable heater was offered. TV pixelated - cannot view picture. Wires hanging from TV. Internet worked with phone but not with PC. Kitchenette sink broken, bathroom sink runs slow. A concrete stair is broken going to 2nd floor.
I do not recommend!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kristin, We appreciate you taking the time to share your experience with us. We will pass along your feedback to our management team for review. Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused during your stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
Nice 2 room suite with kitchen and pullout bed in living room, great for 6. The staff were friendly but very busy and unable to deliver an extra cot or extra blankets/comforters.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Don,Thank you for sharing your experience with us. We're delighted you enjoyed our spacious suite. We appreciate the compliment towards our friendly staff. We apologize for any inconvenience regarding additional bedding requests. Your feedback will be shared with our team for improvement.
par un voyageur
Publié le 5 août 2024 sur Hotels
My stay it self wasn't bad, but the room service was non existence. We have leave the trash for our entire stay, towels where not changed, bedding and so on. Git so mad
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Kaoumar,We appreciate your feedback and regret to hear about the issues you encountered with our room service. It is important for us to know where we can improve to ensure a better experience for all our guests in the future. We recommend reaching out to our management team directly to discuss this matter further.
par un voyageur
Publié le 3 août 2024 sur Expedia
Kinda shady
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Shawn,We're sorry to hear you felt that way during your stay. We strive to provide a comfortable and secure environment for all our guests' enjoyment. Your feedback is important to us, and we will address your concerns with our team for further improvements.
par un voyageur
Publié le 2 août 2024 sur Expedia
Booked Ada room and when we arrived found out the room was upstairs and no elevator. Pretty worn out place but the room was clean and they are trying to update the place
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Felicia,Thank you for sharing your feedback with us. We are glad to hear that you found the room clean and appreciate your understanding as we work on updating our property. We will take note of your preference for a ground floor room for any future stays. Your comments are valuable to us as we strive to enhance our guests' experiences.
par un voyageur
A nice room in the mix of un-assured emomotions
Publié le 2 août 2024 sur HotelsThe 1st room I wouldn't rate a 3. the air-condition didn't work. It looked a little low class when I drove in.-raunchy the 2nd room was really nice quiet I really felt comfortable in.it
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Tessie,We appreciate your feedback and are glad to hear that you found the second room comfortable and quiet. We strive to offer a variety of room options to suit our guests' preferences. Thank you for sharing your experience with us.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Krystle,Dear Guest, We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Russell, We appreciate you staying with us. If there was anything we could have done to make your stay more enjoyable, please feel free to contact us directly. We hope to welcome you back soon for an improved experience.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello David, We're sorry to hear that your experience wasn't perfect. Please feel free to reach out to us with any feedback so we can address any concerns you may have. We appreciate you choosing our hotel for your stay.
