Note fondée sur 856 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
The staff that checked us in was very professional, courteous and helpful.
(Debbie)
Thank you !
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Jo,Thank you for staying with us at Baymont by Wyndham Spokane and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
This property abuts next to the freeway (1-90) so it is noisy. It is located in what we would describe as a very "seedy" area, so we reluctant to walk anywhere in the area.
We would not recommend this property to anyone. We have stayed other Baymont properties and this one would rate subpar in comparison.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Robert,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Downtown area was somewhat run down to walk around, with vagrants visible. Would not venture out for a walk at night. Hotel was excellent, clean, friendly staff, and comfy bed. Good value for the price and lots of restaurants within walking distance
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Jill,Thank you for staying with us at Baymont by Wyndham Spokane and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Dan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Perry,Thank you for staying with us at Baymont by Wyndham Spokane and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Cameron,Thank you for choosing us at Baymont by Wyndham Spokane during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Arriving late at night, the surrounding area and parking lot had a super sketchy vibe. Inside the lobby was clean and retro unique but the sketchy vibe was still there. We get up to our room and first thing we put the DND placard on the door knob.Then we find 1bed instead of 2 queens but being exhausted from our trip, we just deal with it. The morning greets us not very well rested. Not because of the outside noise, (It wasn't really bothersome at all) but because the constant door slamming kept us all on edge. In the daylight we found our room to be rather dirty. The bathroom floor had some sort of sticky brownish goop on it. The tub had hair in it. The refrigerator had somebody else's left over food in it. The carpet was dirty with larger spill stains on top of that. The bed was made neatly though I can't attest to the comfort of it because we were so tired, I'm pretty sure we could have slept on rocks and not noticed. Stepping out onto the balcony being able to see the beautiful curvature of the building was a nice treat, but because the balcony was directly over the loby, when the staff stood outside smoking and that smoke came right up towards us making it hard to breathe. With no knocking or announcements, the housekeeper quietly, let herself into our room. Then seeing us, with a stunned look on her face, she backed out of our room. Lastly, every member of the staff was very friendly. The breakfast area was clean and well stocked.
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur de Canwood
Publié le 20 août 2024 sur Expedia
Too many walkers in area
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Cynthia,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Our room was okay. But the overall property was run down. It also seamed understaffed. They had the desk clerk also stocking the breakfast bar. The breakfast bar was almost completely empty
The area felt unsafe and was told by one of the locals it was not safe and not to open my door at night to anyone
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Darrell,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Breakfast bar had empty coffee and milk.
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Michael,We loved having you stay with us at Baymont by Wyndham Spokane. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
