Note fondée sur 518 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Nice staff, clean, quiet, nice pool and breakfast.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. I’m delighted to hear that you found our staff to be friendly and accommodating, and that you enjoyed the cleanliness of our hotel.It’s great to know that you were able to take advantage of our 24-hour pool and savor our breakfast offerings. We strive to provide a welcoming and comfortable environment for all our guests, and your feedback reassures us that we’re on the right track.We truly hope to see you again soon, so you can enjoy another wonderful stay with us!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The room was very clean and the property is obviously well maintained. The breakfast was plentiful with a nice variety for various appetites.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We truly value your feedback and appreciate your insights.We’re very glad to hear that your room was clean and that you found our property well maintained. It’s great to know you enjoyed the plentiful options at breakfast and appreciated the variety we offer.We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for sharing your thoughts about your recent stay with us. We’re thrilled to hear that you had an enjoyable experience!We look forward to welcoming you back in the near future. Wishing you safe travels until then!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review regarding your recent stay with us. We’re so glad to hear that you enjoyed your stay!We hope to see you again soon. Safe travels!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Hotel is showing wear and tear m. Needs a facelift
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review regarding your recent stay with us. We truly appreciate and value your feedback, as it helps us improve the experiences of our future guests.I apologize if you found our hotel to have above-average wear and tear. We did remodel last year, but I’m always open to suggestions. Please let me know where we fell short so we can address any concerns.Thank you again for your insights, and we hope to welcome you back in the future!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We stayed at the hotel for leisure on our way to Superior. We were greeted by Linda the front desk attendant. She was very friendly and accommodating checking in and out. The one thing we were disappointed with was with the hot tub and the jets weren't working. We were still able to sit in it for a short time. The breakfast was complimentary and delicious, even though it said $13 per person on the website.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. I’m so glad to hear that Linda provided you with the superior customer care we are known for at both check-in and check-out.I apologize that the hot tub jets weren't working during your stay. We work with an offsite company to repair our pumps, and sometimes it can take a few days to get them fixed. Thank you for bringing the breakfast cost to my attention; our breakfast is complimentary and included in your stay, and I will look into how this is stated online.We hope to see you again in the future!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Clean and. Friendly
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay at our hotel. We’re thrilled to hear that you found the hotel clean and our staff friendly!We hope to welcome you back in the future. Safe travels until then!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Very nice place to stay.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We’re so glad to hear that you found our hotel to be a nice place to stay!We hope to see you again soon. If you have any questions or need assistance in the future, please feel free to reach out.
par un voyageur
Publié le 16 août 2024 sur Expedia
There was what appeared to be blood on the top sheet on one of the beds. We just took off the sheet.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We sincerely value your feedback and deeply apologize for the blood stain on your top sheet. This is unacceptable and does not meet our standards for cleanliness. If this issue had been brought to our attention, we would have promptly addressed it by offering a different room or replacing the bedding. We regret that this was not handled during your stay and assure you that this is not our intention. Thank you for bringing it to our attention, and we will take immediate steps to ensure it does not happen again.
par un voyageur
Publié le 15 août 2024 sur Hotels
