Note fondée sur 510 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
There was what appeared to be blood on the top sheet on one of the beds. We just took off the sheet.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We sincerely value your feedback and deeply apologize for the blood stain on your top sheet. This is unacceptable and does not meet our standards for cleanliness. If this issue had been brought to our attention, we would have promptly addressed it by offering a different room or replacing the bedding. We regret that this was not handled during your stay and assure you that this is not our intention. Thank you for bringing it to our attention, and we will take immediate steps to ensure it does not happen again.
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Expedia
The staff really care about making the hotel hospitable. Very clean and well-maintained.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We greatly value your feedback and are thrilled to hear that you found our facility well-maintained and clean. Our staff genuinely cares about our guests, and it’s wonderful to know that you had a hospitable experience. We hope to welcome you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to fill out a review about your recent stay with us. We’re thrilled to hear that you enjoyed your time at our property!We look forward to welcoming you back the next time you’re in Spooner. If you have any questions or need assistance, please don’t hesitate to reach out.Safe travels!
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Nice Respite Spot
Publié le 31 juill. 2024 sur HotelsIn town for funeral. Nice respite spot.
Pup loved it too
Commentaires de Gestion de l’hôtel
28 août 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to complete a review of your recent stay with us. We value and appreciate your feedback.I’m sorry that your stay was due to unfortunate circumstances, but I’m glad we could accommodate you and your dog. It’s wonderful to hear that you both enjoyed your stay.We hope to have the opportunity to welcome you back under better circumstances in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
We went to a reunion in Shell Lake and the property was perfect for us to stay.
Commentaires de Gestion de l’hôtel
28 août 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to complete a review of your recent stay with us. We’re delighted that we could accommodate you during your reunion in Shell Lake and that our property met your needs perfectly. We look forward to welcoming you back the next time you're in the area.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to complete a review of your recent stay with us. We value and appreciate your feedback. We’re glad you enjoyed your stay and look forward to welcoming you back soon.
par un voyageur
Very nice hotel.
Publié le 27 juill. 2024 sur HotelsVery nice hotel with a nice breakfast. Cost was a little high.
Commentaires de Gestion de l’hôtel
28 août 2024 par L Olson, Gestion de l’hôtel
Thank you for taking the time to complete a review of your recent stay at Best Western Spooner Riverplace. We truly value and appreciate your feedback.We are pleased to hear that you enjoyed your stay, the hotel, and our breakfast offerings. We apologize for any concerns regarding the rates during your stay. As we are in our peak season, our rates are adjusted based on high demand and availability while remaining competitive in the market.We hope to have the pleasure of welcoming you back if you find yourself in Spooner again.Thank you once more for your feedback.
