Note fondée sur 519 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Nice stay.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager Zac, Gestion de l’hôtel
Thank you for your review of our hotel! We hope to see you again!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We are absolutely thrilled to receive your perfect rating! It's guests like you who make our job at TownePlace Suites Fayetteville North/Springdale so rewarding. Your satisfaction is our top priority, and we're overjoyed to know we hit the mark during your stay.We'd love to hear more about what made your experience exceptional. Your feedback helps us maintain the high standards you've come to expect from us.Thank you for choosing us for your stay in the Fayetteville/Springdale area. We hope to welcome you back soon for another perfect experience!Warm regards,Guest Experience Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Staff were so friendly, rooms were very clean and really nice. It was pouring when we showed up to the hotel and staff came out with big umbrellas to help us each out of the car. They were soaked after helping three ladies out of the car. So very sweet.
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Monica,We're absolutely delighted by your wonderful review! Your experience at TownePlace Suites Fayetteville North/Springdale truly embodies our commitment to exceptional service. Our team's gesture with the umbrellas during the downpour reflects our dedication to going above and beyond for our guests.It's fantastic to hear that you found our rooms clean and appealing. We take great pride in maintaining high standards of cleanliness and comfort for all our guests.Your kind words about our staff's friendliness and attentiveness are incredibly rewarding. We believe it's these thoughtful touches that make a stay truly memorable.Thank you for choosing us. We hope to welcome you back soon for another great experience!Warm regards,Guest Experience Team
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur de Springfield
Publié le 2 juill. 2024 sur Expedia
Property not well kept. Pool was very dirty. Dust ruffle was hanging off bed. Bed spreads were wrinkled. Breakfast was inadequate. All around overpriced for the condition of property. Definitely will not return.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 15 juin 2024 sur Hotels
par un voyageur
Publié le 27 mai 2024 sur Hotels
par un voyageur de Oswego
Publié le 17 mai 2024 sur Expedia
Only stayed one night but clean, friendly staff and quiet
par un voyageur
Publié le 17 mai 2024 sur Hotels
