Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Ok chambre propre. Déjeuner ok. Pas de smart tv.
par un voyageur
Publié le 7 août 2024 sur Expedia
Bel endroit
Commentaires de Gestion de l’hôtel
8 août 2024 par Hillary, Hampton Inn & Suites Springfield Downtown, Gestion de l’hôtel
Bonne journée, Bruno, thank you kindly for leaving us a review! We love to know that you enjoyed your stay enough to write a review and tell the world! Thank you as well for enjoying the amenities we have to offer during your visit to downtown Springfield. Making happy is what makes us happy, and we look forward to your next visit!
par un voyageur
Publié le 1 août 2024 sur Expedia
Except for the weird smell in the room everything was good.
Breakfast :was above everage
Gym: one of the smallest Gym i saw in hotel
Pool: looked like it was heated but no.
Personel: very kind and helpfull!!!
Around the hotel: Dillon's liquor store
Casino
Carwash
Restaurant: Red Rose Pizza ( very good pizza)
Commentaires de Gestion de l’hôtel
7 août 2024 par Hillary, Hampton Inn & Suites Springfield Downtown, Gestion de l’hôtel
Thank you, Alain, for staying with us and for sharing your experience! We love that you enjoyed our central location right in the heart of downtown. We are sorry to not have measured up, we appreciate your feedback and are always working to make the experience better. We are happy to say we are making changes and are already in the process of renovations. It's unusual that odor was not to standard, we do apologize about that, and we anticipate this year's remodelling will address it. Our staff was thrilled to assist you and look forward to your next visit to Springfield.
par un voyageur
Publié le 21 juin 2024 sur Expedia
Tout est bien!
Commentaires de Gestion de l’hôtel
27 juin 2024 par Hillary, AGM Hampton Inn & Suites Springfield, Gestion de l’hôtel
Good afternoon, Nathaniel,Thank you for taking a moment to share your experience. We love to hear you found our amenities to your liking! Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% satisfied. We look forward to welcoming you back soon and until then we wish you safe travels.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Reserved at this hotel at full price to get a kitchenette in order to prepare meals for an Ironman race. Kitchenette only had a mini fridge as any other room and a microwave. No plates, pots, utensils or anything which would make it a kitchenette. Also the bathroom ceiling was falling apart. TV screen could not be position in order to watch from the bed or the sofa as a lamp was directly in front of it. Worse hotel ever.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Hillary, AGM Hampton Inn & Suites Springfield, Gestion de l’hôtel
Good afternoon Giles, We are sorry we fell short of your expectation of the kitchenette offered in our studio suites. Our kitchenettes do have a sink, fridge, microwave, ice & coffee station, and cabinet, all separate from the rest of the room; as can be seen from the pictures we have posted of our rooms we do not advertise a stove nor cooking apparatus. We do appreciate you reporting the bathroom ceiling as we've had our maintenance team already on it! We look forward to a renovation this year to update and make the improvements necessary.We thank you for staying with us and are glad you shared your experience. Wishing you safe travels in the future.
par un voyageur
Publié le 5 sept. 2023 sur Expedia
Établissement très propre et le personnel est incroyable.
par un voyageur
Publié le 10 juill. 2023 sur Expedia
Les gens sont sympathiques, propreté correct .... salle de bain plus problématique miroirs non laver et cheveux,poils autour et dans la douche, aucune fan fonctionnel.Près d'un grand casino avec ses restaurants ce qui est agréable.
par un voyageur
Bel hôtel
Publié le 24 juill. 2022 sur HotelsTrès bel hôtel à proximité du Hall of fame de basketball qui était la raison de notre visite à Springfield. Par contre, le quartier laisse à désirer.
La piscine est très petite. Mais le déjeuner très complet. Établissement moderne et très propre!
par un voyageur
Publié le 21 févr. 2022 sur Expedia
Beds were comfortable, view was nice.
Shower wasn't clean. The fridge smelled so bad that when i opened it, the odor just spread to the entire room, for the whole night.
Parking looks like a dumpster.
par un voyageur
Publié le 22 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2019 par front desk, Gestion de l’hôtel
It's wonderful to know that you enjoyed your stay at Hampton Inn & Suites Springfield/Downtown and found our service to be 5 star! We appreciate you sharing your thoughts/ratings and hope you will be our guest again soon.
