Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Room was clean, beds comfortable, and breakfast was good. They staff was very friendly.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you for your kind words! I’m glad to hear that you found the room clean, the beds comfortable, and enjoyed the breakfast. It’s great to know the staff made a positive impression as well. We hope to see you again soon for another pleasant stay!
par un voyageur de Springfield
Publié le 19 sept. 2024 sur Expedia
Total miscommunication.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Assistant Manager , Gestion de l’hôtel
I’m sorry to hear there was a miscommunication. I understand how frustrating that can be. Your feedback is important to us and I hope we were able to solve your issue to your satisfaction.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The property was out of the way
Seemed very old
The room smelled like dirty feet and they allowed us to check out another room and it smelled of cigarette smoke even though it was a non-smoking room.
No other options available.
Bed was comfortable.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you for sharing your experience. I’m sorry to hear about the issues you encountered with the room odors. It’s great to know the bed was comfortable, but I understand that the smell can really impact your stay. Your feedback is valuable, and I’ll make sure it gets addressed. I hope your future travels are much more pleasant!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The 1st day, the biscuits were so hard, they were uneatable. Gravy was cold but they heated it up. Other than that, breakfast was good, convenient and saves us so much money, not havin 2 go somewhere else 4 breakfast. Bed was good, room was good, air conditioner good, quiet, wonderful
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you for your feedback! I'm glad to hear you enjoyed the bed, room, and quiet atmosphere. I’m sorry about the biscuits and the gravy temperature—it’s great that they were able to heat it up for you. It sounds like the convenience of breakfast made your stay even better. We appreciate your insights and hope to welcome you back for an even better experience!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Your staff is fantastic. I had accidentally booked the wrong type of room. Your front desk immediately found a room that worked for us. I appreciate that your hotel is pet friendly!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Assistant Manager, Gestion de l’hôtel
Thank you Kim I am happy to hear your feedback. I will be sure to pass this along to our team members.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
I love the quiet floor. Room could have been a little cleaner.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you for your comments! I’m glad you enjoyed the quiet floor—it’s great to hear that it added to your comfort.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Breakfast was great, the staff was friendly, but there was one dirty towel and the mattress covers were somewhat dirty,
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you Rodney for your feedback. We’re thrilled to hear that you enjoyed the breakfast and found our staff friendly. I apologize for the issues you encountered with the towel and mattress covers. Cleanliness is a top priority for us, and I’ll be sure to address this with our housekeeping team to prevent future occurrences. We hope to have the opportunity to provide you with a flawless experience next time.
par un voyageur
Average stay with good location.
Publié le 3 sept. 2024 sur HotelsRooms are small. Breakfast was not so good. Beds are comfortable. Room views are awful. Price and location are good. Gym is small but served its purpose. The pool was very nice.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re glad to hear that you found the beds comfortable, the gym functional, and enjoyed the pool. We’re sorry to learn that some aspects of your stay didn’t meet your expectations, including the size of the rooms and the breakfast quality. Your comments about the breakfast will be noted for future improvements. We appreciate your positive remarks on the price and location.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
9 sept. 2024 par Assistant Manager , Gestion de l’hôtel
Thank you Joshua, we appreciate the stellar review!
