Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,3 Service et personnel
2,5 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2023 sur Expedia
We dont stat, we ask for refund
Commentaires de Gestion de l’hôtel
5 mai 2023 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 30 juin 2024 sur Expedia
I CANNOT BELIEVE what I was just subjected to! The place is swarmed with tweakers, addicts, and people who looked like they’d stab me for a quarter. Out of control dogs were dragging a woman in wheelchair towards my small Boston Terrier snarling like they were going to attack. Then, the room knocked you over with the smell of death, at least 40 cockroaches scattered in the bathroom, and the door wouldn’t lock. There were bugs flying around and on the bed. We left IMMEDIATELY and went to the Holiday Inn across the street. I’m not going to even attempt to ask the surely addict that gave me the key to the hellhole for help. When I checked in, she acted like getting up to toss an iPad at me was the a huge chore. Disgusting! Stay away!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Meghan, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Kaur J. #team6
par un voyageur
Publié le 29 juin 2024 sur Expedia
It didn't seem that dirty but did seem a bit derelict. Stains and cig burns on sheets, no lampshade on one lamp. Killed 2 roaches and almost got trapped in the bathroom due to a broken knob. I did not get murdered but there was a warning about cars being broken into so I was a bit apprehensive about that. Maybe a bit of an unsafe area. Okay for one night. AC worked very well. No batteries in remote. Was not given the wifi password so maybe they don't have free wifi which is weird for a hotel.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lauren, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 27 juin 2024 sur Expedia
I didn't like anything about it
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kit,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
par un voyageur
Publié le 27 juin 2024 sur Expedia
I would NEVER stay there! It was disgusting!!
Commentaires de Gestion de l’hôtel
27 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Katherine,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
par un voyageur
Publié le 26 juin 2024 sur Expedia
The property is kind of run down, but it was clean, room smelled clean and linens were clean. It was a good value. Location good. Air conditioner worked well. There was no remote in the room for the tv but they found one for me quickly when I asked. There was no coffee available on the lobby in the morning as advertised.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Janie, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 25 juin 2024 sur Expedia
par un voyageur
Motel from Hell
Publié le 25 juin 2024 sur HotelsWorst experience of hotels/motels!! Not going to bore you with the long version..website stated Refrigerator and microwave, didn’t have..no remote for TV and was told from front desk “we can never find them” and TV was damaged..floors sticky, all towels were poorly cleaned…and and last but NOT least..are you ready for this!? ROACH INFESTED!!!!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Robert, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
par un voyageur
Publié le 25 juin 2024 sur Expedia
No microwaves in the room. Staff was great
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sott, Thanks for your kind words and positive feedback. Hearing that you enjoyed your experience with us at Motel 6/Studio 6 truly delights us. Our priority is to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know.Kaur J. #team6
