Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,3 Service et personnel
2,5 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2023 sur Expedia
We dont stat, we ask for refund
Commentaires de Gestion de l’hôtel
5 mai 2023 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 4 oct. 2024 sur Expedia
I really enjoyed my stay
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Pésimas condiciones
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Gabriela, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
par un voyageur
Publié le 30 sept. 2024 sur Expedia
When I opened the door to both of my rooms, there were roaches on the walls and ceilings and one of the bathtubs was full of them and dirty. I immediately turned my keys back in and am supposed to be getting a full refund. One room smelled like smoke so bad that I almost gagged.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christopher, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Booked a room for one of my drivers. Driver advised room had roaches. Unacceptable
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Thunderstorm, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Everyone seemed super friendly
par un voyageur
Publié le 28 sept. 2024 sur Hotels
We arrived and checked in only to find out someone was already in our room. The place was filthy with garbage, unsavory people and bad odors. Do not stay at this place. It needs a complete overhaul and really appears to be a low rent extended stay facility.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
No hot water. Incorrect bed size; we selected a king room and was placed in a queen, but it was just missing one queen bed. Room had no refrigerator, microwave, hair dryer. My man went out to do a quick fix on his vehicle, the front desk lady called the Tasc 9 security and told him to wait for an appropriate hour. So he came in, woke up at 5 and AGAIN they said the same stuff. When is an appropriate hour?! He was not loud or causing a problem. Motel 6 has full sized cockroaches crawling up and down the walls. And with no hot water and the toilet doesn’t flush, kinda curious if the health department needs a call?
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Amanda,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Dont stay here
Publié le 15 sept. 2024 sur HotelsRoom was dated but seamed ok until got up to use restroom roaches all sizes they were crawling everywhere homeless people drug use very unsafe
