Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Carmen,We are disappointed to hear that you did not enjoy your stay with us. We value all feedback and will share your comments with our team for further review. Thank you for sharing your experience with us.
par un voyageur
Publié le 2 oct. 2019 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We appreciate your feedback and hope for the opportunity to address your issues.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Awful pull in through packed traffic stairway reeks of per 3rd floor also reeks place has also been under construction for the better part of a year nosy housekeeping and kinda over bearing also super over go to red roof plus in Alexandria for this price range
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello James, We appreciate your feedback and regret to learn about the inconvenience you encountered during your stay. Guest comfort is our priority, and we take all comments seriously to improve our services continually. We recommend reaching out to our management team directly to address any further concerns.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jose Rene,We're sorry to hear your stay was not perfect. Please feel free to reach out to us to discuss any concerns you may have, so we can address them accordingly. We value your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello hua,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another enjoyable visit.
par un voyageur
Publié le 31 août 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Marcela,We regret to hear that you found the cleanliness below expectations. Your feedback is valuable, and we will address this with our housekeeping team to ensure a better experience for future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 21 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello William,Thank you for sharing your feedback with us. We value all guest comments and will take your input into consideration for future improvements to our services. We hope to welcome you back in the future to experience any positive changes we have made based on your comments.
par un voyageur
Publié le 10 août 2024 sur Expedia
The WiFi didn't work, at all, in either of the two rooms I'd booked. Both rooms smelled like pee, and no fault of the property but it's incredibly difficult getting out of the parking lot.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Aaron, We're sorry to hear about your experience. We appreciate your feedback and will address these concerns to ensure better service for our future guests. Please feel free to reach out to our management team for further assistance.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Sharmain, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We strive to ensure all our guests have a pleasant experience.
