Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Melbourne
Views and cabin were beautiful
Publié le 10 août 2024 sur HomeAwayViews were unmatched to any other rental. Cabin was beautiful. Property management company was attentive when minor issue came up and were easy to reach. Loft upstairs was very comfortable and plenty of space. The porch and hot tub with the views were great. The WiFi was weak most of the day and took forever to load but we were here for vacation not work so it didn’t matter. I’d recommend this cabin again!
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Tina,
Good morning! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area.
Best,
Pristine Vacation Rentals
par un voyageur
Beautiful Views
Publié le 22 juill. 2024 sur HomeAwayIt was wonderful. Clean and spacious. Perfect views. We made it up fine in 2wd vehicles.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Amanda,
Good morning! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area.
Best,
Pristine Vacation Rentals
par un voyageur de Pikeville, NC, USA
Short Week Getaway
Publié le 10 nov. 2023 sur HomeAwayAwesome house with spectacular views of the mountains. Lots of room in the house. Hot tub was a plus.
Commentaires de Gestion de l’hôtel
27 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Sue,
We're glad to hear you enjoyed your stay at Swiss Mountain Lodge! Thank you for your kind review. We hope you consider Pristine Vacation Rentals and our many mountain homes if you ever return to the area.
Best,
Pristine Vacation Rentals
par un voyageur
Perfect Getaway
Publié le 24 oct. 2023 sur HomeAwayWe couldn't have been happier here. The house was extremely clean and the views were unbelievable. We had 10 adults and the beds/sleeping arrangements worked well for us. Depending on the group, I could see people being disappointed by lack of bedroom privacy (we're all old college friends in our mid-thirties so weren't bothered at all). The bed sizes worked perfectly for us and all of the sheets were clean and comfortable.
Check-in was flawless, management kept me updated and reached out to make sure we had everything we needed. I noticed there were only 8 bath towels once we arrived so I was able to ask a friend to bring a few extras who lived nearby.
Based on some reviews, I was hoping the drive up the mountain wouldn't be too bad. None of us have AWD and were able to make it up without any trouble. If there's snow or ice, I could definitely see it being a challenge though.
If I had to think of any negatives, I would say I wish there was enough room for a table to seat all 10 people but we made it work. Also, I will never understand why someone would put up religious decor in a rental that will be used by a variety of people from different backgrounds but we just ignored it. The wifi was very spotty but that's honestly probably a positive as it kept us off our phones!
Overall, we were thrilled and can't wait to return someday! Thank you!
Commentaires de Gestion de l’hôtel
13 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Jay,
We're glad to hear you enjoyed your stay at Swiss Mountain Lodge! Thank you for taking the time to write a review for our home. We appreciate any feedback about the home so we know how to improve the guest experience, but we do want guests to be aware that our homes are owned by individuals just like you and I, and they all decorate their homes in accordance with their tastes. We hope you consider Pristine Vacation Rentals if you ever return to the mountains.
Best,
Pristine Vacation Rentals
par un voyageur
Spectacular views and lovely cabin
Publié le 18 oct. 2023 sur HomeAwayThis is the perfect escape with the best views you could get. It's about 30min to the nearest town, they have games and some books available along with the other amenities. The management team responded quickly and were so helpful when we had questions. We had such a great time even though we had to cut it short due to a family emergency.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Heather,
We're glad to hear you enjoyed your stay at Swiss Mountain Lodge! Thank you for taking the time to write a review for us. We hope to see you again if you ever return to the mountains.
Best,
Pristine Vacation Rentals
par un voyageur
Last Minute Changes and No Response from Property Management
Publié le 25 sept. 2023 sur HomeAwayOur initial reservation was canceled with a week’s notice. We had to make last minute changes to stay in another cabin managed by pristine. That was stressful and a pain but I understand things happen. The cabin we stayed at was listed as having gas fireplaces, and a gas grill we could use. We brought food to grill out and when we arrived the gas to the entire house had been shut off for over a month and we were never told. We had to cook everything inside and cancel our grilling plans. We also felt mislead about the fireplaces. The date of the shutoff was listed on the fireplace so it wasn’t a last minute thing.
I messaged the property manager about this asking if she was aware and if the gas could be turned on and I never received a response. The cabin was clean, and besides that was as described. Just a little disappointed with the communication and details being left out. Probably would not stay with them again.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Thomas,
We're very sorry about the issues you encountered with your stay. We're very sorry this home was not available but the home we moved you to was much bigger and more expensive and we did not charge you the difference for the inconvenience. We tried to contact you to bring you a new grill and to check the fireplace and did not receive a response. Again we're very sorry but we would have been happy to help had we received communication. We're glad that you otherwise enjoyed your stay.
Best,
Pristine Vacation Rentals
par un voyageur
Views are fantastic!
Publié le 30 mai 2023 sur HomeAwayOverall great time. The pictures don’t do justice. Hot tub was lovely, location is perfect for waterfall adventures, views are amazing, well stocked for 4 nights, and plenty of space. My boyfriend, dog, and I took the lower level and had more than enough space. Basically was like our own apartment down there. Sister took the main level room, parents upstairs. All parties had our own bathroom and shower which is perfect. Game room plus ping pong in the garage was perfect for a rainy day. And we put cornhole/bags under the front overhang for more rain day fun. Don’t rely too much on the board games though; many of them were empty or missing significant components. Host might need to restock those. My family is weirdly obsessed with Yahtzee and were bummed to open an empty box. We made do with other games after searching through other boxes and matching together cards, etc. Only other critique is spotty WiFi that kept going out and the dishwasher isn’t mounted in the cabinet so it was moving around. Both minor inconveniences that didn’t take much from the experience. Would definitely come back again! One of my favorite rentals I’ve stayed in! Kept a party of 6 (including a pooch) very happy.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rachel,
We're glad to hear that you enjoyed your stay at Swiss Mountain Lodge! Thanks so much for your kind words about our home. We appreciate your feedback and will be looking into restocking our board games. You're welcome back if you ever decide to return to the mountains.
Best,
Pristine Vacation Rentals
par un voyageur
Beautiful view
Publié le 19 mai 2023 sur HomeAwayThis place has a 270 degree view! Close to great hiking and hot tub after! Recommend the Switzerland Inn for dinner! Property management team was very responsive!
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kay,
We're so glad you enjoyed your stay at Swiss Mountain Lodge! Thank you for taking the time to write a review for us. Please keep Pristine Vacation Rentals in mind if you ever return to the area.
Best,
Pristine Vacation Rentals
par un voyageur
Christmas Vacation
Publié le 3 janv. 2023 sur HomeAwayThe property was beautiful and we were all very pleased with our stay. We were hit with a major winter storm and it hit 10 degrees below. Some snow and ice. Electricity stayed on and we had no issues (other than transportation up the mountain - 4WD definitely needed).
Enjoyed walks in the woods, time in hot-tub, fires in fire pit and playing games together.
Could have used a few blankets and hot tub towels but we had brought extra towels and a few blankets but for most part all was good.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Gary,
Good evening! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. I will pass along your suggestions to the homeowners in regards to the blankets and hot tub towels. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area.
Best,
Danielle Miller
par un voyageur
Great Get-Away
Publié le 6 nov. 2022 sur HomeAwayThe cabin had great views. It was so peaceful and relaxing. It was just what we all needed from our routine day. Thank you.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Halima,
We're glad you enjoyed your time at Swiss Mountain Lodge. Thank you so much for your kind words. Please keep our many vacation rentals in mind for any future stays in the area.
Best,
Pristine Vacation Rentals
