Note fondée sur 329 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par alan
Publié le 3 mai 2017 sur Hotels
par un voyageur
Publié le 9 nov. 2022 sur Expedia
Nice quiet place to stay. Easy to walk to all points of interest.
par un voyageur
Publié le 31 oct. 2022 sur Hotels
par un voyageur
Publié le 27 oct. 2022 sur Hotels
par un voyageur
Publié le 23 oct. 2022 sur Hotels
par un voyageur
Publié le 21 oct. 2022 sur Expedia
Run down, skeleton staff, felt like “ghost hotel”
Holes and stains all over walls in bedroom and hallways
Dirty marks on bedding, had to be moved to another room
Manager who was also waiter and general dogs body was very helpful
Receptionist was lovely, friendly and helpful
No staff around at all in evening, felt quite strange and unsafe
Commentaires de Gestion de l’hôtel
21 oct. 2022 par Chris , Gestion de l’hôtel
Dear Lorraine, Thank you for the time to leave us your feedback, I can only offer my apologies once again for the inconviences caused by the standard of room you had received, this is certainly not what we would epxect any of our guests and appropriate action has been taken. I am delighted you enjoyed the service received by Kira at the front desk. We do indeed have staff on in the evening, they are downstairs in our Chariots bar and are on hand to help with any guest needs. We do hope to welcome you back in the near future once we have completed renovations.Kind regards Christopher General Manager
par un voyageur
Publié le 18 oct. 2022 sur Hotels
Supertrevligt hotelll
Perfekt läge
Mycket trevlig personal
Commentaires de Gestion de l’hôtel
21 oct. 2022 par Chris , Gestion de l’hôtel
Dear Bengt, Thank you for the wonderful review, we are delighted that you enjoyedyour stay and we cannot wait to welcome you back in the near future.Many thanks ChristopherGeneral Manager
par un voyageur
Publié le 16 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2022 par Chris , Gestion de l’hôtel
Dear BENJAMIN, Thank you for your review, we ae delighted you enjoyed your time with us and we look forward to having you back again soon. Kind regards Christopher General Manager
par un voyageur
No score for the scores
Publié le 15 oct. 2022 sur HotelsThis hotel is not fit to be open. State of the rooms was horrendous. Breakfast was a joke. Receptionist and waitress were both lovely. Felt really sorry for the having to listen to everyone complaining.
Commentaires de Gestion de l’hôtel
16 oct. 2022 par Chris , Gestion de l’hôtel
Dear Fiona, While I am pleased to read that you enjoyed the service given by the staff during your visit the situation regarding your breakfast and room is of course not acceptable. I am aware we experienced a busier than normal breakfast during your visit which had caused operational challenges to which you unfortunately had suffered because of. Please be assured this is not the norm at the scores and we have now put measures in place to improve our service offering and the room that you had stayed in. We are due a full refurb very soon and we hope to welcome you back to the hotel in the near future.Kind regards Christopher General Manager
par un voyageur
Publié le 15 oct. 2022 sur Expedia
