Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mount Vernon
Publié le 23 oct. 2024
Comfortable environment, very responsive management.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par JamaicaHolidayRentals , Gestion de l’hôtel
We appreciate your kindness for giving us a 5-star review. We would surely love to host you again.
par un voyageur
Publié le 15 août 2024 sur Expedia
Very accessible to major hot spots. Also i felt very safe and secured.
Commentaires de Gestion de l’hôtel
17 août 2024 par JamaicaHolidayRentals, Gestion de l’hôtel
Thank you for your feedback! We are glad to hear that you found the location convenient and felt safe and secure during your stay. That's exactly the experience we strive to provide. Your feedback is very much appreciated.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
My family and i enjoyed our stay at the villa.We felt safe and felt right at home.
We liked that the villa was a close driving distance to ocho Rios and surrounded areas.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that your family enjoyed your stay at the villa and felt safe and at home. It's great to know you appreciated the convenient location near Ocho Rios and the surrounding areas. We hope to welcome you back soon!
par un voyageur de VIRGINIA BEACH
Publié le 19 juill. 2024
Getting in and out of the property was always difficult with the guards and took a long time. An alternate system that is less time consuming needs to be utilized. The smart house system needs to be serviced. Some of the systems did not work consistently, including the lights, fans, air conditioning units (even when the doors were closed) and TVs (which would randomly go off when watching.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're delighted you chose to stay at our property. We're committed to ensuring a seamless and enjoyable experience for all our guests, and your insights are invaluable in helping us improve.We understand that getting in and out of the property was time-consuming due to the guards. We're actively exploring alternate systems to streamline this process for a more efficient experience.Additionally, we apologize for any inconvenience caused by the inconsistencies with the smart house system. Rest assured, we are scheduling a thorough service to address the issues with the lights, fans, air conditioning units, and TVs to ensure everything works perfectly during your next visit.Thank you once again for your valuable input. We look forward to welcoming you back and providing you with an even better stay.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Owner could have labeled things so guests know where groceries, restaurants, and ATM located. Owner could have also labeled switches in the home. Shower had extremely low pressure and no hot water.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for your feedback. We appreciate your suggestions on labeling and will definitely take them into consideration to improve the guest experience. We apologize for the inconvenience with the shower and will address the water pressure and temperature issues immediately. Your input helps us make our property better for future guests.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad you had an overall positive experience. Your insights help us improve, and we hope to welcome you back soon for an even better stay.
par un voyageur
Publié le 28 juin 2024 sur Expedia
The communication and instructions for this property need a major overhaul. I never stayed at or even the property due to the lack of communication. I would advise Expedia to discontinue doing business with properties and owners like this. Especially outside of the USA.
Commentaires de Gestion de l’hôtel
29 juin 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for your feedback, it’s very much appreciated from all guests. We regret that there was a miscommunication regarding the check-in process, and we understand your frustration. It's important to note that following the check-in instructions provided prior to your arrival is crucial for a smooth experience. We are committed to improving our communication and will address this issue promptly. We hope to have the opportunity to provide you with a better experience in the future.Best regards,JamaicaHolidayRental
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par JamaicaHolidayRental, Gestion de l’hôtel
We appreciate the review score you have provided and sincerely apologize if we did not meet your expectations during your stay. We wish you had express your direct concerns, since your feedback is valuable to us, and we are committed to making improvements. Please let us know how we can better serve you in the future.Best regards,JamaicaHolidayRental
par un voyageur
Publié le 21 avr. 2024 sur Expedia
The property is great! It was well equipped and we really enjoyed staying there!
Commentaires de Gestion de l’hôtel
2 juin 2024 par JamaicaHolidayRental, Gestion de l’hôtel
Thank you for your feedback Tanya! We're thrilled to hear that you enjoyed your stay at our property. Looking forward to hosting you again.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par JamaicaHolidayRental, Gestion de l’hôtel
We appreciate you scoring us 10 out of 10.Definitely looking forward to hosting you again.
