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Castillo Real Resort Hotel

3.0 star property
3-star Art Deco hotel near St. Augustine Beach

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Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Front of property
Cleanliness standards
Outdoor pool
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    ‪2 min walk‬
  • Anastasia State Park
    ‪5 min drive‬
  • St. Augustine Lighthouse & Maritime Museum
    ‪6 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

St. Augustine

Oceanside stay.At this St. Augustine hotel, you'll be within half a mile (1 km) of St. Augustine Beach and 6 miles (10 km) of Anastasia State Park. St. Augustine Lighthouse & Maritime Museum and Flagler College are also within 6 miles (10 km).

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Salt Life Food Shack - ‬11 min walk
  • ‪Sunset Grille - ‬5 min walk
  • ‪Beachcomber Restaurant - ‬11 min walk

About this property

Castillo Real Resort Hotel

3-star Art Deco hotel near St. Augustine Beach
Castillo Real Resort Hotel offers its guests an outdoor pool and a hot tub. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Castillo Real Resort Hotel. Parking is available for a fee.

This 3-star St. Augustine hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2005
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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The price is CA $230
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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Castillo Real Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 579 out of 1181 reviews
Rating 8 - Good. 269 out of 1181 reviews
Rating 6 - Okay. 164 out of 1181 reviews
Rating 4 - Poor. 86 out of 1181 reviews
Rating 2 - Terrible. 83 out of 1181 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples weekend.
It was a good stay. The staff were super nice and amazing. The room, luke warm shower water. No hot water for shower. No hat water in sink. Requested a top floor room several times through email. No response. Needs a lot work on communication.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xaymara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is going through a major renovation. Lobby is being worked on as is the restaurant. No carpet in rooms just hard brand new 'wood-like' floor. Bathroom area had new toilet and beatiful new walk in shower. However, the new sink area was separate with no light above a small mirror. There was a lamp nearby but did not provide enough light to shave. My room had 2 nice queen beds and a huge new lcd tv. There was a fridge and microwave hidden inside a big piece of furniture. The room was advertised as partial ocean view which you really couldnt see but it did have a nice view of the pool and Jacuzzi. Its an old hotel that they're putting money into. Its 4 stories with one slow elevator. Although not right on the beach it has access and the location is great.
Stayed 1 night in Dec 2024

4/10 Poor

Rosalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast and they charged $10 a day for parking which goes against what I booked. Also there was no hot water and the floor was dirty. The front desk was no help with accommodating for the breakfast or parking.
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Stayed 2 nights in Nov 2024

6/10 Okay

SUNIL

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There are renovations going in the hotel. This wasn’t disclosed by Expedia before booking the hotel..
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2024

2/10 Terrible

Linda, Tinley Park

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction everywhere. Room still had construction dirt in all areas. Paint splatters, construction dust, floor covered with grit, no closets or place to hang clothes. Dust in air in hallways and room. Room should never have been rented out without a thorough cleaning and all amenities in room completed. Very disappointed with place and staff were not helpful. Complete false advertising.
Stayed 1 night in Dec 2024

4/10 Poor

julieta

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed when we arrived and the entire property was under construction and not advised. I chose this hotel out of all the other ones because of the beauty of the lobby and restaurant which was also closed during our stay. Also we only stayed for 2 nights and I asked to please refresh our room during our second day out and no one did not even take out our trash, it was very uncomfortable to come back after a long day out and the room was just as we left it. The price was not cheap so we expected some service especially that the look and feel was dirty because of the construction. I understand but it should be advertised before booking. Also one of the rooms light wouldn’t turn off we couldn’t find a switch and it seems like not even workers knew it was kind of frustrating. I wouldn’t recommend this property because of all the misses and not enough care for the people actually there for a family vacation.
Stayed 2 nights in Dec 2024

6/10 Okay

Daria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall it was a good experience but there was trash in a garbage bin in a bathroom. Construction in the lobby ruined the beautiful design of a hotel. Staff was nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I always book hotels with good customer reviewes, but maybe the reviews for this one are fake? First when we entered the building, we saw an "under construction" lobby. With dust everywhere. Nobody to welcome us. Just a sad table. After waiting for a while, a guy showed up with towels in his hands and gave checked us in. We went into the room and saw an incomplete hotel room. Like, fridge was in the middle of the room on the floor with microwave on top of it and the fridge making annoying noise. Air vent was broken (was out of its place). Half of a wall was painted white and half grey (you could see where they stopped paining with a roller). Took a shower and when wanted to use a towel, I saw black stains all over the towel. I took another towel and saw stains all over it again with long and short hairs stuck to the towel. Absolutely disgusting. I asked the front desk to bring me towels he came to the room with five or six more towels. I checked every single one of them and they were all stained. They obviously do not know how to clean towels. I am filing a complaint against the hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Bunny

Stayed 1 night in Dec 2024

8/10 Good

Anibal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repair the restaurante
Stayed 1 night in Dec 2024

6/10 Okay

Raul

Liked: Staff & service
Disliked: Property conditions & facilities
Was ok
Stayed 1 night in Dec 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing I can say about this hotel is the staff was great despite the conditions they are working under. This hotel has apparently been under renovations for months and the "front desk" is a table with wires everywhere which seems to a hazard. We had to switch rooms because the AC wasn't working in the first room. The bathroom lights in both rooms don't work, there was no phone, the paint job in the rooms are terrible, the floor is raised which is a tripping hazard, the towels are very old and dingy, and the pillows are flat, I could probably write more if I thought about it, but I prefer not to think about this place.. If you want to book a "complete" hotel room do not stay here, this hotel is only half complete evidenced by the incomplete rooms, no restaurant, no vending machines, no extras of any kind you would expect in a real hotel. Please check other sites for similar reviews.
Stayed 2 nights in Dec 2024

2/10 Terrible

Joelene

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction. The staff was super friendly and the room was very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Demetrius

Stayed 2 nights in Oct 2024

8/10 Good

Theresa, Pembroke Pines

Stayed 1 night in Dec 2024

6/10 Okay

Gloria

Travelled with family
Liked: Staff & service
The water pressure was very low and the bed was not the most comfortable, beside that due to remodeling the room was nice and clean.
Stayed 1 night in Dec 2024

8/10 Good

Gil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Carmen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Could have been better.
Constant beeping starting early morning due to lift for painters. Sauna, lobby and restaurant out of service due to renovations. Asked for towels twice. Housekeeping picked up towels and never brought any back. Positives: beach access, close to restaurants and other things in the area. Staff was friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is under renovation and has a long way to go. There is no restaurant right now. The lobby is a shambles. The room had no towel racks. The bathroom lighting was a floor lamp. We have stayed at this place prior to renovation and liked it alot. I don't know who planned this but it is no longer a desirable place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhonda was extremely professional and totally took care of us
Stayed 2 nights in Dec 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a walk to the beach. Staff was very welcoming and friendly. Room was plenty large with everything you need in it. Very clean and well kept. Even had a balcony!
Stayed 1 night in Dec 2024