Note fondée sur 21 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

September in St Augustine

Publié le 5 oct. 2024 sur HomeAway
We have stayed at the Windjammer 4 of the last 5 times we have visited St Augustine and we love this complex. However, the unit we stayed in needed some real TLC. It is what I would call a "diamond in the rough". Wonderful location, beautiful views of the beach and the intercostal, great beach. But it was in need of repairs AND the beds were terrible. The master bed was un-sleepable. My husband was able to sleep okay in one of the guest beds. I I spent the first two nights going between the recliner and the sofa and then was able to make a mattress pad of two comforters in order to get some sleep in a bed. There were areas in the condo which needed repairs and some basics in the kitchen were missing. But we still enjoyed our vacation and we made the best of our time there. I would hope that the owners would work to make some updates and repairs so that this place could achieve great status. We would definitely return to the Windjammer, but would need some assurances that this unit was cared for better, in order stay in it again.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay. We truly appreciate your loyalty to the complex and are glad to hear that you love the location and the beautiful views it offers. We sincerely apologize for the issues you encountered during your stay, particularly with the condition of our home and the comfort of the beds. Your comments regarding the need for repairs and missing kitchen basics have been noted, and we will ensure that they are communicated to our local operations manager. We understand how important a good night's sleep is, and we are sorry to hear that you had to make adjustments to find comfort. Your feedback is invaluable, and we will advocate for the necessary updates and repairs to enhance the guest experience. We are pleased to know that despite these challenges, you were able to enjoy your vacation and make the best of your time at Windjammer. We would love to welcome you back in the future and will do our best to ensure that your next stay meets your expectations.
4 sur 5
par un voyageur de Cape Girardeau MO

Ce voyageur a laissé seulement une note Publié le 14 août 2024 sur HomeAway
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 août 2024 sur HomeAway
2 sur 5
par un voyageur

Crescent Beach Disappointment

Publié le 31 mars 2024 sur HomeAway
We rented this condo, a year in advance, for 4 weeks in February. We looked forward to a relaxing time sitting on our deck overlooking the ocean. We weren’t informed that they would be painting the outside of the complex while we were there. This involved moving our furniture and covering our deck railings with heavy duty plastic and obstructing our view for the last 2 weeks we were there. They also ran jackhammers every week day from7:45 am - 4:45pm. The noise was so loud we could hear it with the doors closed. We had to leave every day just to get away from it. I called repeatedly to speak to someone to get some realistic compensation for our problem. We finally talked to someone as we were driving home who was able to help. If we had been notified before we came about this problem, we would have gone elsewhere. We paid more for an ocean front condo and didn’t get it for 2 weeks. The TV didn’t work the first 3 days we were there. The man was very nice who came to fix it. We won’t be back.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hello Sue. Thank you for taking the time to share your feedback with us. We sincerely apologize you were not notified of the cosmetic work occurring during your visit. While this is out of Vacasa's control, we will follow up regarding any renovations being performed and reach out to the HOA that manages the facility to ensure that all information regarding this is clear and provided to us so that we may properly inform guests. We hope to have the opportunity to host you again soon.
4 sur 5
par un voyageur de Northern Michigan

Location, Clean, View and Value - Needs TLC

Publié le 31 janv. 2024 sur HomeAway
We chose this property for its location, view, size and value and we were not disappointed. It was also very clean and fresh when we arrived. However I’m not able to rate it a 5 as it is needs a security issue repaired and a little TLC. The bedroom slider door lock does not work and while this was reported to Vacasa in earlier reviews, it is still not repaired. During our stay we learned that there is 3 months of restoration work being done on the building with contractors accessing lanais to perform spaulding and painting work. Scaffolding was on the lanai side of the building so we found a broomstick pole and placed it in the tracked of the bedroom door slider as we were not around much during the day. The master bath sink has a missing drain stopper putting you ask risk for losing something down the drain, and the screen door at the entrance needs repair so it closes. Overall the condo was spacious and comfortable and everything we expected and the sunsets behind the condo were a nice surprise in addition to the starter packs of soaps, shampoo, and kitchen cleaning items provided. It just lacks a property manager/owner that cares. I would stay again and recommend this property.
5 sur 5
par un voyageur

Family trip

Publié le 10 juin 2023 sur HomeAway
Great stay, beautiful beach, great fishing on pier.
4 sur 5
par un voyageur

Great beach

Publié le 21 mai 2023 sur HomeAway
Check in was easy. The condo met our needs, and was very clean. A bit dated, but we knew that from the pictures. The jacuzzi tub does not work. We knew that from the reviews, but we’re hoping it would now for our 5 yr old. The kitchen could be better stocked. We were a party of five, (my husband, four of our kids, and me). We had to hand wash utensils in order to have enough for breakfast and lunch. We ate most dinners out. The beaches were great. Not crowded at all. I didn’t know that people were allowed to drive on the beaches until we got there, but it didn’t cause any problems. The property management company was very good at communicating until right after check in. However, i did inform them that there we’re broken blinds upon our arrival. The blinds to the sliding glass doors have a note taped to the wall right next to them. It says that if you break the blinds you are responsible to pay for fixing them. There are also notes posted in the elevator that ALL lights must be off or not visible from the beach from May-October due to sea turtles. You can be fined $500 for any violation. The management company texted me to see how clean things were and I brought the broken blinds to their attention. I also let them know that the master bedroom sliding glass door has a broken lock and no way to lock it. Its a long shot that someone would scale the balcony and break in, but the door should be able to lock (even with a broom handle). The good news is that you can not lock yourself on the balcony, but I digress. They said that they would send someone out. They never did. Luckily we found replacement blinds in the guest room closet. I guess they break often because we also found a ton of broken blinds in the closet too. Beware of the blinds. The management company started again with lots of texts and emails after we left. I get it, they want reviews, but it was a bit much. I am actually grateful that someone didn’t come in to the condo during our stay, but i would feel a lot differently if we had gotten fined for visible lights after dark.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Maryanne and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local operations manager strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We do hope we will have another chance to better serve you in the future.
5 sur 5
par un voyageur de Greer, SC

Fantastic Place

Publié le 15 mai 2023 sur HomeAway
This was our first time at Crescent Beach near St. Augustine. Everything was perfect. We will definitely be back!
4 sur 5
par un voyageur de Grand Junction, Colorado USA

Will always return to hear and view the Ocean

Publié le 6 mai 2023 sur HomeAway
Fantastic location, enjoyed the fishing dock.
5 sur 5
par un voyageur

Sunrises and Sunsets

Publié le 23 févr. 2023 sur HomeAway
Loved the grocery carts. Top floor view was great. Used the on-site car wash station. Key code entries everywhere helped in feeling secure. Used the fishing dock and caught many fish. Pool was not heated. Shower was phone booth size. Road speed limit was 55 - hard to walk down sidewalk and feel safe. Loved the sunrise from balcony and sunsets from fishing dock. A quiet, out of the way getaway.