Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Loise,We are so grateful for your generous ten-star rating! Your feedback brightens our day and affirms the hard work our team puts into providing outstanding service. It’s guests like you who motivate us to continually improve and exceed expectations. We look forward to welcoming you back soon and ensuring your next stay is just as extraordinary!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Very comfortable, clean and spacious; exceptionally friendly staff (huge kudos to ladies servicing the in small bar and in housekeeping--outstanding! These ladies went out of their way). Only constructive comment to offer is regarding the shower faucet--move it closer to the door opening. Currently, to turn the water on, you have to get directly in front of the faucet, so you get blasted w/ COLD water until water warms. Great if you've been outside/on beach in 100 weather, but not so good otherwise.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marnie,Thank you for your wonderful feedback! We’re thrilled to hear that you found our property comfortable, clean, and spacious, and we greatly appreciate your kind words about our exceptional staff, especially those in the bar and housekeeping. We’ll be sure to recognize their efforts. Your constructive suggestion about the shower faucet placement is valuable, and we will certainly take it into consideration for future improvements. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Anna Kathrina,We appreciate your fantastic review! It warms our hearts to hear that you enjoyed your stay so thoroughly. Our goal is to ensure every guest has a delightful experience, and your kind words affirm our efforts. Thank you for highlighting our team’s commitment to service and the comfort of our facilities. We can’t wait to host you again for another exceptional visit!Sincerely, Hotel Manager
par un voyageur
Five Stars
Publié le 27 août 2024 sur HotelsThe Hilton Bayfront in St. Augustine is very comfortable and in a great location. Very clean and great service by the staff!
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,Thank you for your fantastic rating of 10/10! We are thrilled to hear that you found the Hilton Bayfront in St. Augustine to be very comfortable and in a great location. It's wonderful to know that you appreciated the cleanliness and the exceptional service provided by our staff. Your positive feedback inspires us to continue delivering the best experience possible. If you have any specific highlights from your stay that you'd like to share, we would love to hear them. We look forward to welcoming you back for another memorable visit!Sincerely, Hotel Manager
par un voyageur
Molto buono, posizione ottima
Publié le 22 août 2024 sur HotelsStruttura storica, carina, in pieno centro. Posizione molto comoda, personale gentile. Stanza carina, letto non particolarmente comodo. Colazione eccellente
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Luca,Thank you for your feedback! We’re glad to hear that you enjoyed our historic building and convenient location, as well as the friendliness of our staff. While we appreciate your compliments on the breakfast, we regret that the bed comfort did not meet your expectations. Your comments are valuable, and we will address them with our team to enhance our guest's experience. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
The hotel is in a great location looking over the river and backs up to the historic area. It is very walkable to all the sites and the Fort. The pool was great for cooling off after a day of sightseeing.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gable,Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location overlooking the river and its proximity to the historic area. It’s wonderful that you found it convenient for exploring all the sites and that you had a chance to cool off in the pool after a day of sightseeing. Your comments are much appreciated, and we hope to welcome you back for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Hyatt Bayview
Publié le 16 août 2024 sur HotelsExcellent location in the historic area.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carroll,Thank you for your outstanding rating of 10 out of 10! We're thrilled to hear that you enjoyed our excellent location in the historic area. It's wonderful to know that our setting contributed to your positive experience. We appreciate your feedback and hope to welcome you back soon for another memorable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Excelente
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Isabel,Hello! We’re thrilled to receive your perfect 10-star rating! It’s wonderful to know that you enjoyed every aspect of your stay. Your review motivates us to continue delivering the best possible service. We can’t wait to welcome you back for another exceptional stay!Sincerely, Hotel Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
Pretty nice, not worth $400/night
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback and for rating us 4 out of 5. We're glad you found your stay enjoyable! We understand that pricing can be a concern, and we strive to offer exceptional value for our guests. Your comments will help us assess our pricing structure and ensure we meet expectations. We hope to welcome you back soon for an even better experience at a price that feels right for you!Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeffery,We’re so pleased that you had a wonderful stay with us! Making our guests feel welcome and comfortable is our top priority, and hearing this affirms our efforts. Your kind words motivate us to continue delivering exceptional experiences. We look forward to your next visit!Sincerely, Hotel Manager
