Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bachelorette Weekend
Publié le 21 oct. 2024 sur HomeAwayMy friends and I really enjoyed our stay this past weekend. This house is absolutely spectacular for a large group with TONS of space. The kitchen and living room are amazing with the open layout. The house held comfortably our group of 10. Some used the pool which was freezing for our stay. We had a bunch of rain from the hurricane and some cooler weather and did not pay extra to heat it. But the pool area was a really nice and cute spot outside, we loved the patio furniture everyone can sit outside so comfortably. The house is stunning and I would definitely stay here again. Super quiet, quaint beach town and lots of things nearby to do. I was very impressed with our stay! Also the management company was very helpful during booking and before the stay to call and make sure we got what was needed.
I did not message the host about this but, the only issue we ran into was the extremely limited supplies. Every bathroom only had the roll of toilet paper that was on the holder at the time (some weren't even new rolls). No extra paper towels left so we had to go out and buy extra TP and PT for the duration of our stay. They did leave 2 laundry pods and 2 dishwasher pods. We also had a large group of people staying and they told me there was only a limited supply of that stuff they provided.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We're glad you enjoyed your stay! We email each guest as soon as the property is booked to let them know what to expect and mention that we provide a starter supply of products for each guest's stay. You and your guests are welcome back anytime!
par un voyageur de Covington
Will not refund for a mandatory evacuation. Very disappointing.
Publié le 9 oct. 2024 sur HomeAwayOverall, our previous stays at this house have been wonderful. However, our most recent experience was disappointing due to Hurricane Milton. Despite having to evacuate early, the rental company refused to issue any type of refund. This seemed unfair and unreasonable given the circumstances of a natural disaster and a mandatory evacuation. It would have been more reasonable to offer a partial refund in this situation. We hope that the rental company will reconsider their policy in the future for situations like this. Due to the lack of understanding and flexibility from the rental company regarding our situation during Hurricane Milton, we have decided that we will not be renting from them again in the future. In contrast, we have rented from other companies in the past during and after hurricanes and received better treatment. For example, one rental company refunded part of our money when a hurricane damaged the deck and prevented us from accessing the beach. We appreciate the understanding and flexibility shown by other rental companies and hope that this particular company will consider similar policies in the future.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par VrboOwner, Gestion de l’hôtel
We apologize for the inconvenience caused by Hurricane Milton disrupting your trip. We always recommend purchasing trip insurance to protect against such situations. We believe it's essential, and we even sent you a reminder after you booked the property, but you declined the coverage. Again, we are sorry and hope that you understand that situations like this are beyond our control.
par un voyageur
Great Space easy walk to the beach
Publié le 17 sept. 2024 sur HomeAwayThis house was perfect for our family. Open concept. Lots of beds. Pool was a great addition. The two twin beds listed are roll away beds fyi. But glad we had enough places to sleep. The furniture was nice. Big table to eat at. Kitchen stocked. Wow old stay again and recommend.
par un voyageur
Publié le 9 sept. 2024 sur HomeAway
par un voyageur
Family getaway
Publié le 12 juill. 2024 sur HomeAwayThis property was great for a family with 4 sets of adults. The beach was close but so hot. The pool was wonderful and out go-to all week. The pool also was perfect for a toddler. We had a fantastic vacation.
par un voyageur
Great place
Publié le 28 juin 2024 sur HomeAwayHouse was exactly as advertised! Had a great week.
par un voyageur
INCREDIBLE
Publié le 16 juin 2024 sur HomeAwayPictures do not do this place justice! We had the absolute best time.
Commentaires de Gestion de l’hôtel
17 juin 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the great 5-star review! You are welcome back anytime.
par un voyageur
A 9.8 out of 10.
Publié le 6 juin 2024 sur HomeAwayThree of us were 70+. Grab bars in the bathrooms would’ve been nice. A railing to go down the back steps and a railing to get in the pool would’ve been great also. Getting old ain’t for sissies. The house was awesome! Was a great staycation! Highly recommend.
par un voyageur
Villano Beach getaway!
Publié le 19 mai 2024 sur HomeAwayThe property was perfect for our large family! The pictures matched the home! Nice open floor plan. Pool furniture was nice, but uncomfortable as it was poly wood with NO cushions. The Adirondack chair and side table needs screws tightened, those pieces were coming apart. Pool was dirty when we arrived, cleaning company did not clean until Friday, and our vacation was almost over.
The dishwasher was not working properly, as there was no heat for drying, which explains why the interior was molded very badly and the dishwasher pod did not even dissolve! We just did not use it! I would check it, it may be broken!
The blinds on the back sliding doors had some missing panels to them as well as the door leading to side deck.
Lastly, the towels were disappointing, very thin and short. Not really a bath towel, they were more like towels to dry a car.
These few things mentioned, are minor, and would not keep me from renting this house again!
The house and location is what made it perfect for us!
We will definitely be back!
-Angie Maloney-
Commentaires de Gestion de l’hôtel
25 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the 5-star review! We appreciate your feedback regarding the maintenance issues. We will address these concerns promptly. We look forward to welcoming you back!
par un voyageur
Coastal Bliss
Publié le 2 mai 2024 sur HomeAwayVery bad experience! Poor communication from property management, Not cleaned properly, not kept well.
Would never return to this property!!
Very disappointed with Vrbo communication team as they were contacted immediately on our arrival.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
We are sorry you felt you needed to leave a bad review. We are still determining how your communication with us could have been better; you called us immediately after checking in, asking how to work the TV, which is very simple. We assisted you with the TV, and you said it worked fine before the call ended. The last time we spoke, you said your phone was dying and would call back. You did not ask for the housekeeper to return, and you never told us what was wrong with the cleaning or the house. We definitely would have addressed your concerns if given the opportunity. You stayed in a beautiful coastal pool home that is steps from the ocean, and you never shared with us that you had a bad experience.
