Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
property and VACASA
Publié le 22 août 2024 sur HomeAwayThe unit provided a peek a boo of the ocean, which was due to palm trees. The view was nice, just not ocean front.
The furniture is in desperate need of updating. Sofa, chair very uncomfortable. Outdoor chairs need to be updated as well. Chairs with table would be nice for the balcony.
There is no key to the place, so hope the coded door lock doesn't die like mine did. Couldn't leave for hours until replaced. Had to call Vacasa numerous times about lock. When calling they are clueless. Finally asked for a property manager to come out.
par un voyageur
Publié le 11 août 2024 sur HomeAway
par un voyageur
Surf & Sand
Publié le 23 janv. 2024 sur HomeAwayClean and comfortable, overall. Living room furniture was cracked and worn - needs to be replaced. Storm door piston was broken. One broken blind in the Master Bedroom. Overall, it was a really enjoyable stay in a clean and cozy condo at the beach.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, we're delighted that you found our home clean and comfortable and that you enjoyed your stay! That said, we're sorry you found some areas in need of some TLC and our local manager assured us that all of these concerns are scheduled to be addressed. We appreciate your feedback as we view it as an opportunity to improve and we hope to host you again.
par un voyageur
Not bad, when dry. Some flooding issues in lot observed. Makes it more like a 3.5 stars.
Publié le 25 oct. 2023 sur HomeAwayI did like the unit for the most part. Worked well. Parents were a couple doors down. Observed same issue on ceiling vents that someone else did months earlier. need to be removed and cleaned. no key to the place, so hope the coded door lock doesn't die like mine did. Couldn't leave for hours until replaced. Friendly property manager, but would have been nice to not to have gone through that. Seems to be some maintenance needs at this facility. Malfunctioning fire alarms, elevator out of service, pool floor looked rusty and green. I can get by those individually. Huge drainage issue at this facility which flooded the parking lot. Pumps were in place when we arrived on a couple dry days. We found out why after. Rained a bunch, and everyone around the neighborhood drained it away. 4 to 6 inches in parking lot at times Really tough on managing elderly handicapped parents in and out, as well as keeping the 3 month old safe wading back and forth to the car. Parked off site and had to avoid driving in lot. A no wake zone. Had to jump fence to stay fairly dry. Now we know why there were boats in the parking lot. Hope they get it fixed.
Commentaires de Gestion de l’hôtel
8 nov. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Girls trip
Publié le 2 oct. 2023 sur HomeAwayThe location of out condo was so close to everything we wanted to do. People there were friendly
Unfortunately do to a fire we didn't have access to the work out area
par un voyageur
Quiet and relaxing
Publié le 4 août 2023 sur HomeAwayThe property is in a great location. The condo was clean and neat. I would recommend bringing your own pillows. Only 4 in total.
When we arrived construction had been done on the kitchen and they did not clean any of the dishes. Everything was covered in construction debris. Someone was on property the next day and completely cleaned the entire kitchen. Service was fast but this was very frustrating. Later that evening the oven did t work. Thankful my husband found the fuse box to flip the switch. We didn’t hear from management for two days about it… that would have been terrible if we hadn’t been able to use.
We enjoyed that the condo is on the quieter side of the complex. It was a great location and overall a good stay. The second pool was down the entire week so the only pool was crowded.
The next upgrade should be the beds. Not the worst but definitely not comfortable.
Commentaires de Gestion de l’hôtel
20 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Jane, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Perfect place on the ocean
Publié le 16 juin 2023 sur HomeAwayThe condo was perfectly clean and so nice. The appliances were new and awesome. The balcony was awesome and the place is right on the beach. Loved our stay here!
par un voyageur de Morgantown
Great property, management (Vacasa) not so much.
Publié le 16 mai 2023 sur HomeAwayEverything concerning the condo was fine. (The living room couch and loveseat were old and uncomfortable)We would rent it again. However, we were given the wrong door codes by Vacasa and it took two hours to get it straightened out. Three phone calls and on the third an agent whose real name begins with a "Z" (Zebeeda?) gave us a door code that worked. The first two agents were clueless and basically couldn't help. The heavy accents they had made it even more difficult. I was not happy, but again the condo was fine. It was a great development and everyone was friendly and helpful.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local operations manager and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Great stay but very firm bed
Publié le 14 mai 2023 sur HomeAwayThe condo was clean and beautiful. There is a long boardwalk from the property across the dunes to the beach.
Only thing we didn't like was the king size bed, it was extra firm and for me a little uncomfortable.
Overall great place central to all activities and there were a ton of local restaurants nearby.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, David. We appreciate you bringing this concern to our attention and allowing us to review and address it accordingly. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will allow us to host you again.
par un voyageur
Poor condition
Publié le 13 avr. 2023 sur HomeAwayProperty was kind of clean but in very poor shape. the cold water faucet was VERY hard to turn off and on. The place needs work!
