Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Great property
Publié le 29 mai 2024 sur HotelsVery clean and comfortable
par un voyageur
Publié le 28 mai 2024 sur Hotels
par un voyageur
Publié le 3 mai 2024 sur Hotels
par un voyageur
Wonderful apartment and great communication
Publié le 30 avr. 2024 sur HotelsA fabulous apartment for a family. Ground floor access and with a lovely view. I messaged Sally for check in information and she got back to me quickly. Warm, spacious and exactly like pictures. It was a comfy stay for us and I highly recommend this place.
par un voyageur
Amazing apartment
Publié le 10 janv. 2024 sur HotelsAbsolutely amazing apartment with lovely views.
par un voyageur
Publié le 12 déc. 2023 sur Hotels
Property provided plenty of space and was kept in immaculate condition. Great views from the balcony and excellent location. Sally was beyond helpful and provided excellent communication. 10/10
par un voyageur
Publié le 14 nov. 2023 sur Expedia
Lovely property with great views, perfect space for girls weekend catching up with old friends.
par un voyageur de wolverhampton
Publié le 12 oct. 2023 sur Expedia
The stay did not start off well with no communication received on access, after numerous calls and voice mails left eventually got access codes to entrance but nothing for property, then had to call again this time got access code we repeatedly tried didn’t work, rang again to be told access code had been changed again, it took 90 minutes in total to gain access
To make matters worse the property above had a water leak which came through the bathroom ceiling
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Pochin, Gestion de l’hôtel
We would like to respond to this review as some of the facts are not quite correctly reported.The guests arrived very early prior to check in we sent information on the apartment but explained to Expedia we were waiting on our cleaning company to inform us the property was ready for the guests arrival all information was sent prior to check in time and certainly was not 90 minuet wait.There was an error in the code but was rectified straightaway.Upon departure day unfortunately the above apartment had an leak which effected our apartment but as soon as this was reported to us was immediately worked upon.We apologise to our guests and thanked them for reporting this to us.We pride ourselves in customer care which is paramount to us and only want our guest to have the best of holidays.Kind regardsPochin House Collections
par un voyageur
Great stay
Publié le 1 oct. 2023 sur Hotelsclean, modern & convenient. Highly recommended
