Avis The Llawnroc Hotel

Thankyou so much for choosing to stay with us and taking the time to write a review. We are happy to see you enjoyed your stay and found our staff team friendly and helpful. Safe onward travels.

Thankyou for your review. We hope to see you again soon.

Thankyou so much for your review and We are happy to see you enjoyed your Birthday with us! Happy birthday from the team! We hope to see you again soon.

Thankyou for your feedback, We have now removed the photo that you mentioned and apologise for any confusion this may have caused. We appreciate your feedback with regards to the pricing of the restaurant and will pass this feedback on to the Coast restaurant team. We are sorry to hear that you felt you had to try hard to enjoy your holiday. We are glad you did find the beauty in the surrounding areas. We are a small team and work hard to do our best for our guests and we sincerely apologise for any disruptions to the comfort of your stay that this may have caused. Thankyou for staying with us and for your review. All our best from the team.

Thank you for taking the time to provide such detailed feedback. We're truly sorry to hear that your stay did not meet your expectations and would like to address the concerns you raised.Firstly, we’re glad that you appreciated the location and the potential of the hotel. However, it’s clear that the service fell short of the standard we strive to provide, and for that, we sincerely apologize.We acknowledge that we are a small friendly staff team and acknowledge staffing is crucial, especially in instances like the issue you experienced with the key. We understand your concerns and are working on improving our staffing levels to ensure that assistance is always available when needed. We're also reviewing our communication systems to ensure they are fully functional and efficient.Regarding the cleaning and upkeep of your room, We have raised this with our housekeeping team to ensure such lapses do not happen again and apologies greatly for this interruption to your stay. We’re sorry to hear the WiFi weren’t functioning as expected during your stay. We understand how frustrating this can be, especially when trying to relax. Rest assured, we are addressing these technical issues to avoid future inconveniences.We do not advertise air-conditioning on our listing due to it not being available, we can however provide fans and cooling units, when required by guests. Finally, we take your feedback regarding the music, privacy, and overall atmosphere seriously. Our team will review these aspects to find a better balance for guests who prefer a quieter, more private experience.We appreciate your constructive comments and are committed to making improvements so that future guests have a more comfortable and enjoyable stay. We hope you’ll consider giving us another chance in the future.

Thankyou!

Thankyou for your review, We do wish for you both to be well soon. Unfortunately, we have to continue to operate within our cancellation policy.

Thankyou for taking the time to give us a review, we really appreciate all our reviews and we are delighted to see you had a fabulous stay with us! Have a great weekend and we hope to see you again soon!

Thankyou for taking the time to make a review. We are glad to see you enjoyed your stay with us and we very much look forward to the opportunity to see you again in the future.

Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed your stay, especially the service from Maria and the spacious room with the lovely view. It’s also wonderful to know that you and your dog felt comfortable throughout the hotel, as we strive to be as pet-friendly as possible.We’re sorry to hear that there was some confusion regarding the extra charges for your daughter and dog. We understand how frustrating that can be, and we’ll certainly review our communication with third-party booking sites to ensure that all costs are as clearly outlined as possible for the future.Your feedback about the breakfast is very valuable to us. We sincerely apologize that it didn’t meet your expectations, especially given the price. We will be reviewing our breakfast offerings and coffee quality with our kitchen team to ensure we provide a better experience moving forward.Thank you again for your constructive feedback and for staying with us. We hope to have the pleasure of welcoming you back in the future and providing an even better experience.