Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
.
Publié le 26 juill. 2024 sur HomeAway.
par un voyageur
Disappointing
Publié le 8 juill. 2022 sur HomeAwayUn-user friendly steps to climb to room. No face welcome. No welcome instructions or how to operate hob and microwave. One tablespoon, one dessert spoon. No pots or pans so why a fancy hob. Shower exit full of past human hair. Broken toilet seat. Dangerous low A-shaped ceiling for banging heads. No recycling instructions. No view. Shower excellent but no instructions. However, we adapted as best we could but unlikely to recommend.
Commentaires de Gestion de l’hôtel
14 juill. 2022 par VrboOwner, Gestion de l’hôtel
Hello David Porteous,
We are sorry to hear that you did not enjoy your stay with us to the fullest. Rest assured, we do our best to make sure that all guests have a lovely experience at our property. We will definitely listen to your feedback and do our best to improve.
We have received the following response from the owner:
"Hi, The bedroom had been incorrectly listed as a flat. This is my error.
I have now changed this. I would be prepared to offer a discount therefore as a result of this. I would be prepared to refund half of the amount. Kind regards."
In this regard, it's best if you get in touch directly with the owner through the contact information provided in the booking confirmation sent to you.
Kind Regards,
TravelNest Team
