Note fondée sur 701 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,3 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de OAK PARK
Publié le 26 déc. 2024
Stayed one night and was reasonally priced. Walked in for check-in and the entry way was smokey smelling. Check-in took a while as the attendant talked in a low manner thru a glass-studying my driver's liscense asking questions about it that made me uncomfortable. When we went around back of the building to park, the security door was unlocked-lying ajar. Again, this hallway was smokey smelling. Remarkably, though, the room was very nice, the bed decent, overall clean, and very quiet thru the night.
par un voyageur
Publié le 9 déc. 2024
Dated rooms and property.
Commentaires de Gestion de l’hôtel
14 déc. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are aware that some areas of the hotel may feel a bit dated, and we are currently in the process of planning renovations to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and show you the upgrades we're implementing. Thanks again for your input!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback and for staying with us.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback and for staying with us.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you! We appreciate your feedback and are glad to hear that you had a positive experience. We're always here to ensure your stay is enjoyable, and we look forward to welcoming you back during your next visit!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Good motel for the money. Bath towel had two holes in it but room was clean and staff was efficient.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you found our motel clean and our staff efficient. We apologize for the issue with the bath towel and appreciate you bringing it to our attention. We hope to welcome you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback and for staying with us.
par un voyageur
Disgusting
Publié le 22 sept. 2024 sur HotelsThat place was disgusting it smelled like cigarettes and ppl actually smoke in there
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. While we do offer designated smoking rooms, we strive to maintain a clean and pleasant environment for all guests. We appreciate your comments and will work to ensure that our non-smoking areas remain fresh and welcoming.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Hallway was cluttered and partially blocked. Pool wasn't open due to issues. Room was very dated and the sheets and pillow cases were dingy. The front desk check in was very impersonal and behind glass. Was surprised to find out they required my security pin in order to charge my card.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. We take guest comfort seriously and will address your concerns with our team. We understand that the requirement for a security PIN may come as a surprise. This is a standard procedure for credit card processors to ensure secure transactions. It is there for your security and safety. We appreciate your understanding and hope that the rest of your stay was enjoyable. If you have any other concerns, please feel free to reach out!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you! We appreciate your feedback and are glad to hear that you had a positive experience. We're always here to ensure your stay is enjoyable, and we look forward to welcoming you back during your next visit!
