Note fondée sur 850 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Danville
Publié le 8 déc. 2024
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Commentaires de Gestion de l’hôtel
18 déc. 2024 par Brian, Gestion de l’hôtel
Thank you for your review! We appreciate your feedback and hope to see you again in the future.
par un voyageur
corp owned property
Publié le 30 sept. 2024 sur Hotelsof the 4-5 RRI i've stayed at in the past 18 months, Milford, ct, harrisburg east this was the cleanist and best maintained by a long shot.....mgr said it was company owned...i built 46 red roots as head of real estate and most need significant repairs and PIP's
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Robert, Thank you for taking the time to tell us details about your experience at the Red Roof Inn St Clairsville - Wheeling West. We are happy to hear that you enjoyed all aspects of your stay, prompting your 10/10 score. I can’t begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We’re glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The owners threw me and my family out when we was homeless cause someone called in and lied about us even when we had money for a room. The air conditioner leaked into the room all over our clothes and all of our clothes got soaked. So we ended up stranded up on that hill with all of our belongings a bag of wet clothes and a one year old out in the heat thankfully some of the cleaners had a heart and helped us stay cool the 2owners left after lying to my face about the real reason we couldn't get a room and they acted like they were right. These people are trash threatened to call the cops on us and have no heart
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for your positive rating. The staff at the RED ROOF INN ST CLAIRSVILLE - WHEELING WEST and I were so glad we earned your 8/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Barbara, The staff at the Red Roof Inn St Clairsville - Wheeling West and I are saddened to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your positive rating, Magdalena. The staff at the RED ROOF INN ST CLAIRSVILLE - WHEELING WEST and I appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Consistent and clean
Publié le 11 août 2024 sur HotelsI always choose this hotel when I’m in St C. It’s always clean, affordable and has very welcoming staff. I have stayed here numerous times and it is always consistently good.
Commentaires de Gestion de l’hôtel
12 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Shauna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST CLAIRSVILLE - WHEELING WEST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean, affordable room and welcoming staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Bradford, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Clairsville - Wheeling West and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 août 2024 sur Expedia
The property is a little outdated but it was very clean. The only problem we had was with the TV Cable.
Commentaires de Gestion de l’hôtel
8 août 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Keri, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn St Clairsville - Wheeling West. We appreciate your comments regarding your recent stay and the cleanliness of the property. However, I will make sure to share your comments with the rest of our team regarding the cable. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
