Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par John Kessler, GM , Gestion de l’hôtel
Karen, I am sorry we were not able to put your concerns to rest regarding the water during your stay, and that which was offered by the front desk was not sufficient.If it had not been explained well before. The water softeners for the property periodically regenerate. There are no health concerns, but on occasion, as the water begins to recirculate through the system, there can be a slight to heavy salt taste to the water. This is easily and quickly cleared by allowing the water to run for few minutes. Safe Travels and Best Wishes,
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Very clean property, friendly staff and great customer service!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par John Kessler, GM , Gestion de l’hôtel
Thank you, Lance!
par un voyageur de Irvine
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
THANK YOU, Mei!Best Wishes!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Worked for me for one night as I traveled through.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par joh, Gestion de l’hôtel
Robyn,Thanks for staying with us and glad you enjoyed your stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Room was not very clean and one of the staff was complaining when I asked for a new hair dryer to be delivered on my room as the one there was broken
Commentaires de Gestion de l’hôtel
23 sept. 2024 par John Kessler, GM, Gestion de l’hôtel
Danielle,I glad to read the room was clean. I have not yet been able to find who it was regarding the hair dryer, but when I do it will have it addressed. Hopefully it was a misunderstanding. Safe travels,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
Thank you for staying with us Lara,Safe Travels!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
Thank you, Tracy!Please come again. We appreciate that you gave us a try!
par un voyageur de BUCKEYE
Publié le 13 sept. 2024 sur Expedia
Quiet and well- appointed rooms, nice breakfast, and wonderful pool, spa, and fitness areas.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
Bradley,Thank you for the review. We really appreciate knowing what went well, and what you enjoyed.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
My issue is with Expedia. I was told I would receive a receipt from you and still have not. Is this to be emailed to me from you?
Commentaires de Gestion de l’hôtel
12 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
Leland, If the reservation in question is the one I am looking at. Expedia is correct, we would be the ones to send you a receipt. However, it was cancelled. So, since there are not charges, there is no receipt. Thank you for thinking about staying with us.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Clean and great breakfast.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par John Kessler, GM , Gestion de l’hôtel
Thank you, Randall
