Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Alexandria
Publié le 1 mars 2024 sur Expedia
The property was pretty far from anything. You needed to take a taxi $40 one way to get dinner. They did not have a restaurant but brought the food to your room and it was usually lukewarm by the time it arrived. They did not seem to know how to make certain things on their menu. Mayo on a quesadilla? They frequently got the order wrong even though we communicated in writing by WhatsApp. The road ended about 1/4 mile from the entrance of the resort with a steep downhill path full of potholes necessary to traverse to get to their parking lot. The villas were nice. The reception area was a desk in a small room that was not open on before 8:00am after 6:00pm or on Tuesdays. Tough luck if you needed something outside those hours. The staff was nice and friendly.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Mark Solomon - Owner, Gestion de l’hôtel
Hi Kenneth, I'm sorry that the privacy and quiet location was not to your liking, as you can see from our reviews guests love 473. I can appreciate it may not be the resort for everyone.We are not on the main hotel belt and we definetly are not a fly and flop property. We highly recommend getting a car and advise all our guests before arrival and have it delivered to the resort or airport an arrival. We email our guests prior to arrival, so they know to what they will expect and pre book tours and stock options for the Kitchen etc.On reviewing your file I also note that you did not reply to any these messages or questions we sent prior to your arrival. We shall review this so all guests are aware of what to expect when they stay with us.Our office is open 8-5/6 and we have conceirge available 24 hrs a day, kitchen is open 8am daily and service ends typically 8.30pm. We use whatsapp and this was set up for the duration of your stay so you can request assistance at any time from any where. I've reviewed our communiucations there was no mention regarding wrong orders, or needs that went unanswered, your one comment was ' I love it here'. We would have loved the opportunity to correct any issues prior to you leavingAs for the roadway, this is not under our control as its a government road, I am pleased to report that repairs are being made.Thanks for staying and we look forward to welcoming all guests in the future, please contact the resort if you want any clarification and I will be happy to speak with you personally on any questions you may haveMany Thanks Mark Solomon - Owner
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The property is beautiful and very spacious. Their staff is great and they offer dining on site. On the other hand, if you have problems with stairs do not book this property. There are numerous stairs getting to the individual villas. Another drawback is the road leading to the resort is in very poor condition.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Mark Solomon - Owner, Gestion de l’hôtel
Hi Rachelle,Thanks for staying with us, we are located on a small hillside and the villa's are nesteld down to the waters edge. We always highlight to guests that we have numerous stairs if they have any mobility issues.Glad you enjoyed your stay and hope to see you again in the future.Kind RegardsMark and Jennifer Solomon
par un voyageur
Publié le 4 janv. 2024 sur Hotels
The property is beautiful.
The Villa was very nice with everything you need for a luxury family vacation.
The service was outstanding. I truly enjoyed every interaction with the stuff. Attentive organized, available 24/7. I've stayed in some very luxury places before and I can say without hesitation this is by far the best service I've had in Years. Big Thank You to the owners and staff.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Mark, Gestion de l’hôtel
Thanks Arthur it was a pleasure having you stay with us Your family were awesome and your youngest , what a wonderful character.Hope to see you again in the future have a great 2024.Warmest regardsMark and Jennifer SolomonOwners
par un voyageur
Publié le 23 avr. 2023 sur Expedia
If you’re looking for the perfect stay while in Grenada, 473 villas is it! Aesthetically pleasing, floor to ceiling views, the absolute perfect place for photos. The villa was so clean! No musty smells, perfectly coordinated decor within. Andrea was so attentive as well as the rest of the staff. Literally anything you need, they’re of assistance. The owner Mark was also extremely helpful. We dined on the gazebo poolside (breakfast and dinner) and it was so fresh and beautifully presented. The grounds are so well kept. Damian, was also so very helpful to us! So friendly, kind and again attentive!!! Don’t miss out, Grenada is a hidden gem!! I will be back this year and the only place I’ll stay is 473. If you’re using the taxis ask for Syisha. So informative I learned so much about the island from him! Beautiful property for honeymoons and special occasions. I can’t say enough!! This property delivers everything you need plus immaculate views. Thank you 473!!!
Commentaires de Gestion de l’hôtel
23 avr. 2023 par Mark, Gestion de l’hôtel
Hi Crystal,Thank you so much for your review, it makes us all extremely happy to hear you had such a great time and appreciate our small slice of paradise.Hope to see you again in the futureHave a great summer and take careKindest regardsMark Solomon and the team at 473
par un voyageur
Publié le 6 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
14 déc. 2021 par Mark Solomon, Gestion de l’hôtel
Wonderful having you stay with us, thanks for making extra effort to travel during this year and get to experience 473 Boutiques Villas and our beautiful island of Grenada.
Have a wonderful festive season and hope to see you again
Best wishes from 473.
par un voyageur de Bracebridge, Muskoka, Canada
Publié le 5 mars 2020 sur Expedia
Super private, beautiful grounds and gardens, meticulously maintained, fantastic view from the infinity pool overlooking the ocean. The villa was classy, and very well appointed, spacious, and comfortable. Close enough to town to get many options for delivery if you don’t feel like going out or cooking. The only down was weeds in the ocean off the small beach. I mainly swam in the pool.However Grand Anse Beach was only 15 minutes away, and we went there. The management arranged a driver for us , and that meant private tours for the entire island, dinner suggestions we probably wouldn’t have discovered on our own, and pointing out interesting things along the way. I went with my mom who is 86, and my daughter who is 26, everyone in our party loved it. Everyone was extremely good with my mom, and helped with luggage and her walker. We were oceanfront two bedroom, but a garden view villa would work great for seniors who can’t do steps. I also collected some nice shells beachwalking at the villa. The only suggestion for improvement would be screen doors on the sliders opening onto the ocean. We did get some mosquitoes in the evening, and fans in the living room and dining room ceilings would also be a positive addition. The bedrooms had excellent A/C. There was always a good breeze from the ocean flowing through.
Commentaires de Gestion de l’hôtel
5 mars 2020 par Mark, Gestion de l’hôtel
Hi Janet, thank you for taking the time to write such a thoughtful review. Its so helpful for other guests and travelers. It was great having you stay and enjoy Grenada. We look forward to welcoming you back some time. Say hi to your mom and daughter. Hope Canada has a short winter!
par un voyageur
Publié le 3 déc. 2019
nice property NO BEACH, your picture of property is probably years old, should be updated
Commentaires de Gestion de l’hôtel
25 déc. 2019 par Andie, Gestion de l’hôtel
Hello,
Thank you for taking the time to leave us a review. We have noted both your positive and negative comments.
We are constantly improving our amenities and hope you will visit again in the future to enjoy them.
Andrea
par un voyageur
Publié le 3 mai 2019 sur Expedia
The property is located in a quiet and very lush area. It’s 25 minutes away from everything! We had Andrea, our amazing concierge help us with everything we needed. Perfect experience for our first time in Grenada!
Commentaires de Gestion de l’hôtel
20 mai 2019 par Andrea, Gestion de l’hôtel
Thanks so much for taking the time to give us feedback and we are so glad you had a great time staying with us at 473, its a pleasure to meet you and look forward to seeing you again.
par un voyageur
Breathtaking
Publié le 7 avr. 2019 sur HotelsWhat a beautiful place to stay in Grenada. Andrea took great care of me. The Villa’s are stunning. Views from the pool are breathtaking. I’ll be back.
Commentaires de Gestion de l’hôtel
10 avr. 2019 par Andrea, Gestion de l’hôtel
You were a wonderful guest I was happy to take care of you. We have lots of exciting new specials coming up and I look forward to having you back to enjoy them.
par un voyageur
Publié le 24 mars 2019 sur Expedia
Nice villa, great pool although a bit too cool. Views were great and quiet location to relax. Needs more food options as there are no restaurants within walking distance. A light breakfast/snack and drink bar would be good.
Commentaires de Gestion de l’hôtel
27 mars 2019 par Mark, Gestion de l’hôtel
Thank you for leaving us a review. We really appreciate your choosing to stay at our luxury resort.
Although we offer private chefs and personal food experiences we agree that a bistro overlooking the ocean would be awesome.
We are working on some really cool ideas for 2020, keep in touch so we can share our developments and have you come back to try them out.
Thanks again for writing, Look forward to hearing from you in the future.
