Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I had an amazing experience at Reef View in Grenada! I stayed in the Pavillion and it was beautiful. Comfy, clean, and intimate setting. At reef view the views are gorgeous, especially from the roof top pool. The staff was so tentative and made my short stay very meaningful. The location is close to Junction and the brewery and a short cab or bus ride to the beach. Grenada itself is a beautiful island with the people to match and sunsets are llike no other . I highly reccomend visiting Grenada and staying at Reef view and I will be coming back!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sharon, Gestion de l’hôtel
Hi Cadeem:Thank you for your review and feedback. We are thrilled you enjoyed your stay with us. It was a pleasure hosting you, and you are welcome back anytime!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sharon, Gestion de l’hôtel
Hi BoAbdul:Thank you very much for your review. We hope to be able to host you again sooner than later!
par un voyageur de Diego Martin
Publié le 5 août 2024 sur Expedia
The property has potential but more work needs to be done. The group was disgusted with the amount of roaches.
The towels also need replacing
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sharon, Gestion de l’hôtel
Hi Derek:Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We take pest control very seriously and have already taken steps to improve on our regular maintenance program. As we are located in a tropical climate, we remind all of our guests to ensure snacks and other food items are sealed properly. Furthermore, our staff is available every day to provide guests with housekeeping services. Your comments are invaluable in helping us improve, and we hope to provide a much better experience on your next visit.
par un voyageur
Publié le 4 août 2024 sur Expedia
This was our family’s first trip to Grenada and the Reef View Pavilion is an establishment that represents upper middle-class living in the Caribbean. All the amenities we needed were provided: swimming pool, 3 bedrooms with their own bathrooms, kitchen for cooking when we chose to eat-in, spacious living room Netflix for lazy time, a large private upper balcony with great views and plenty of sun bathing. Sharon and Anthon were responsive to us when any issues arose with the property so their responsiveness was like have family members as our hosts. We fully enjoyed the time and experiences we got in Grenada. The facility made it a truly special island experience. Thanks again!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sharon, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that your family had a fantastic first trip to Grenada and enjoyed all the amenities at Reef View Pavilions. It's great to know that the swimming pool, spacious living areas, and private balcony added to your experience. We thoroughly enjoyed hosting your beautiful family and to welcome you back for another special Grenada experience soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Had an overall great experience and would definitely return!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sharon , Gestion de l’hôtel
Hi Makella:Thank you very much for your review. We look forward to welcoming you back soon! Thanks again!
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Continental breakfast was not provided as advertised. We were given bread and eggs and were expected to prepare them ourselves. A scraping of butter and jam, a small amount of sugar and a tin of milk were provided upon request. There was an ant infestation in the room and kitchen. There was no hot water in the bathroom.
par un voyageur
Publié le 7 avr. 2024 sur Expedia
good
par un voyageur
Publié le 18 mars 2024 sur Expedia
It was the best time
I ever had definitely coming back
Commentaires de Gestion de l’hôtel
19 mars 2024 par Sharon, Gestion de l’hôtel
Hi Catherine:Thank you for your review and feedback. We are thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back. Thanks again!
par un voyageur
Publié le 17 mars 2024 sur Expedia
This is my third stay at Reef View and I love it! As an SGU alumni and solo female traveler it’s great coming back to the island and staying in the Lance Aux Épines neighborhood because it’s safe to walk and an easy bus or car ride down to Grand Anse and restaurants. The hostess Sharon always has the property spotless and the pool is fabulous! Will continue to use this place in the future!
Commentaires de Gestion de l’hôtel
19 mars 2024 par Sharon, Gestion de l’hôtel
Hi Gabrielle:Thank you so much for taking the time to write about your experience at Reef View! It's always a pleasure to hear such positive feedback and we were thrilled to have you back for the third time! Your kind words about the cleanliness of our property, pools, and our location truly brighten our day.Your continued trust in us is greatly appreciated and we look forward to welcoming you back sooner than later! Thanks again!
par un voyageur
Publié le 3 janv. 2024 sur Expedia
The property does not match the photos online. The "road" to the property is a long, dark, uneven dirt track, I would hate to drive there when rain falls, especially at night. At 1st the owner Sharon was pleasant, she guided us to property, showed us room and toured hotel & gave us advice on where to visit & where to get food. The 1st red flag was the stench emanating from the patio area directly outside the room, 2nd there were mosquitoes biting in the room, cob webs, spiders and felt like the place wasn't cleaned properly. This was told to Sharon who advised that there was another room available but only for 2 nights, after which we would have to return to this. What sense would that make? Even after deep cleaning the place still wouldn't resemble what was advertised and the feeling of doom that surrounds the dark, dismissal backyard (where the room was) While brainstorming how to salvage our vacation, we saw a cockroach on ground. Tried to get Sharon's help via message and call, to no avail. Got rid of it and filled with anger we left the property for dinner (& to calm our anxiety) We picked up some bug spray to deal with it ourselves. I sprayed behind the kitchen counter & multiple cockroaches started to walk & FLY around the room. We packed our rental & tried to contact Sharon to no avail, i search the hotel for 30 mins to find her & eventually found her room & she said she couldn't help. No refund. The other room wasn't an option then. Nothing. Had to sleep elsewhere.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Sharon, Gestion de l’hôtel
Hi Rhett:Thank you for taking the time to share your feedback on your recent stay with us. We were delighted to have you as our guests, but we're sorry to hear that some aspects of your stay didn't meet your expectations. We apologize for any inconvenience or discomfort caused to you and want to assure you that our on-site owners are available 24/7 through direct phone calls or messaging on WhatsApp to assist with any issues that may arise. Additionally, our staff members are also available daily to provide any assistance necessary. It is unfortunate that the room we offered earlier in the day was no longer available at 11:30 pm when you decided to accept.We make every effort to provide an accurate representation of our property through our online photos. We apologize if you felt this was not the case. Reef View Pavilions is a beautiful property that attracts guests from all around the world. While we understand that our location may not meet everyone's needs, it is perfect for those who desire a peaceful and serene tropical experience.Thank you for choosing us as your accommodation. We hope to have the pleasure of welcoming you back in the near future.
