Note fondée sur 552 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
Excellent staff
Commentaires de Gestion de l’hôtel
8 août 2024 par Royalton Grenada, Gestion de l’hôtel
Dear IAN,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 6 août 2024 sur Expedia
Excellent 10/10
Commentaires de Gestion de l’hôtel
6 août 2024 par Shadel Charles, Gestion de l’hôtel
Dear Sharifa, We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 5 août 2024 sur Expedia
Second time this year at royalton. An amazing resort with some sweet staff. Diamond club has its perks. I want to give a shout out to chef Elroy at nibbles, my butler Milano. My previous butlers during my first stay - Brad and Lister still checked up on me and was very helpful. Petra in the lobby was very nice and helpful about outside events to attend. One person I didn’t appreciate is Ronnie (thin young guy) he got us a taxi to go to Lavo lanes up the block- and which cost us 100$, next day 150$ from the same taxi man. 3rd time came to realize that the ride should of just been no more than 20$. He should be suspended for ripping off tourists!
Commentaires de Gestion de l’hôtel
5 août 2024 par Shadel Charles, Gestion de l’hôtel
Dear Sonu,Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards,Royalton GrenadaManagement Team
par un voyageur de Santa Cruz
Publié le 5 août 2024 sur Expedia
Multiple pools, bar areas, access to beach
Commentaires de Gestion de l’hôtel
5 août 2024 par Shadel Charles, Gestion de l’hôtel
Dear Daine, We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Shadel Charles, Gestion de l’hôtel
Dear Leah,Thank you for selecting our resort and for sharing your feedback. We sincerely apologize for any inconvenience you may have encountered, as it is not the standard of holiday we aim to provide. Your experience is unacceptable, and we deeply regret any distress caused. We would greatly appreciate another chance to deliver our typically outstanding service, with the hope of meeting and surpassing your expectations.Regards, Royalton Grenada Management Team
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Shadel Charles , Gestion de l’hôtel
Dear Takeva,Thank you for taking the time to advise us of your recent stay. Our team values your feedback and the information you have provided will allow us to identify areas of opportunities and implement the necessary measures to prevent recurrences of these shortfalls and enhance your future vacation experience. We take great care to ensure that important matters such as this are effectively managed. We will immediately share this information with the respective departmental heads. We hope you can afford us a second chance to improve on the highlighted concerns.Regards,Royalton Grenada Management Team
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Royalton was nothing but amazing!! No hiccups, no problems
Commentaires de Gestion de l’hôtel
1 août 2024 par Royalton Grenada, Gestion de l’hôtel
Dear Rheena,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Grenada is a beautiful place to visit . The Royalton is great resort to stay at. We upgraded to the diamond club with the beach walkout room. Well worth the money. To wake up every morning and have the beach at your footsteps was priceless . Our butlers took care of every need we had. The only issue we had we’re the mosquitoes at the resort , my wife got eaten up pretty good. We understand the hurricane that went through a couple weeks back had a play into the bugs . I suggest bringing a can of bug spray with you . Overall we’d stay here again
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Royalton Grenada, Gestion de l’hôtel
Dear Jeffrey,Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Shadel Charles, Gestion de l’hôtel
Dear Anderson, We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
par un voyageur
Publié le 28 juill. 2024 sur Expedia
I loved the accommodations at the resort. My friend and I stayed at the Diamond Club for my birthday. The butlers Kezia and Casey were awesome and attended to whatever we needed. I didn’t like the fact that as far as Grenadian food is concerned the resort did not have many options and they had a very small section for it at the resort
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Shadel Charles, Gestion de l’hôtel
Dear Carene, Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards,Royalton GrenadaManagement Team
