Note fondée sur 604 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2020 par Kisha, Gestion de l’hôtel
Thank you for choosing to stay with us and glad you enjoyed our hotel; we look forward to being able to welcome you back.
par Beatrice
Publié le 28 mars 2017 sur Hotels
Très bon accueil Hôtel très agréable
par vic
this hotel is just ok, for what it costs
Publié le 6 févr. 2013 sur HotelsI stayed 2 nights in a "villa" after staying in 2 other hotels in Grenada. breakfast was included (comprehensive but not exceptional) but greats views over the bay. I booked a "villa" but when i arrived it was a ground floor room in a villa (back door access to rest of villa was closed) so it is not really a villa i got (a bit misleading) Also that room was ground level (facing the infinity pool which was nice) but had no windows at all except the bay window with roller blinds, which meant that you could not leave them open for privacy, not the glass door, and therefore the room felt very "enclosed" (not good if you like light, and fresh air) the hotel is a bit far from everything, you ll need a car, there was entertainment one evening, and a star gazing cocktail the other (cancelled because of weather conditions). also there is no white sand beach, but rather dark sand mini beach. i never stayed in that beach having been to grande anse beach. overall, the hotel in itself is ok, location so so, but it is clearly over priced i'm afraid. i will not return for that kind of money.
par un voyageur de Guadeloupe
dommage que ce soit "éloigné" de Saint-George's), ça revient à cher de prendre le taxi.
Publié le 3 juin 2010 sur ExpediaL'hôtel est génial et le personnel merveilleux, l'ambiance est conviviale, on s'y sent comme chez soi.
par un voyageur de Elkton
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Renee, Marketing Manager , Gestion de l’hôtel
Thank you so much for this rating :) We appreciate it and hope to see you again soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The staff were outstanding- especially the shuttle bus drivers (reliable and helpful) and Hope/Brant at the drinks hour with a genuine welcome and great tunes
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kisha, Gestion de l’hôtel
Hi Sandra,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff, especially our shuttle bus drivers and Hope and Brant during the drinks hour. They take great pride in providing exceptional service, and it’s always heartwarming to know that their efforts made a genuine impact.We’re delighted that you enjoyed the tunes and the warm welcome. Your kind words mean the world to us, and we’ll be sure to share them with the entire team.We look forward to welcoming you back soon!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Renee, Marketing Manager , Gestion de l’hôtel
Thank you so much for taking the time to leave us a great review! We hope to welcome you back soon :)
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Kisha, Gestion de l’hôtel
Hi William,Thank you so much for taking the time to leave us a 5-star rating on Expedia! We are thrilled to hear that you enjoyed your stay at True Blue Bay Resort and that we were able to meet your expectations.Your positive feedback means the world to our team, and we are so glad that we could contribute to making your visit a memorable one. If there’s anything we can do to make your next stay even better, please don't hesitate to let us know.We hope to welcome you back in the near future for another wonderful experience!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Kisha, Gestion de l’hôtel
Hi Ambrosia,Thank you so much for taking the time to leave us a 5-star rating on Expedia! We are thrilled to hear that you enjoyed your stay at our resort and that we were able to meet your expectations.Your positive feedback means the world to our team, and we are so glad that we could contribute to making your visit a memorable one. If there’s anything we can do to make your next stay even better, please don't hesitate to let us know.We hope to welcome you back in the near future for another wonderful experience!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
TV did not work for 2 days. Patio was not accessible due to door was not working which was big disappointment as we paid for waterfront room and it was useless.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Kisha, Gestion de l’hôtel
Dear Sudheer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the TV not working for two days and the issues with the patio door in your waterfront room. We understand how important these amenities are to fully enjoy your stay, and we're truly sorry that this affected your experience.Please know that your concerns have been brought to the attention of our maintenance team, and we are working to ensure that these issues are promptly resolved. We are committed to providing our guests with a seamless experience, and it's disappointing to hear that we fell short of that during your visit.As a gesture of goodwill, we would like to offer a complimentary upgrade and dinner (for up to 2 persons) on your next stay with usOnce again, we apologize for the inconvenience, and we hope to welcome you back to deliver the experience you initially anticipated.Warm regards,
