Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2024 sur Expedia
You get your money worth!
Commentaires de Gestion de l’hôtel
12 juin 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concering your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again soon!
par un voyageur
Publié le 19 sept. 2022 sur Expedia
Ok hotel
Commentaires de Gestion de l’hôtel
20 sept. 2022 par Front Desk Staff, Gestion de l’hôtel
Thank you so much for taking the time to complete the online survey. We appreciate the positive feedback and we hope to see you again soon!
par un voyageur
Publié le 14 mai 2019 sur Expedia
Really appreciated the breakfest to go, had to leave soon one day.
Devoted employees
Commentaires de Gestion de l’hôtel
14 mai 2019 par ANNA GM, Gestion de l’hôtel
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
par un voyageur de YAMHILL
Publié le 22 déc. 2024
Always a great stay at this property!
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 2 déc. 2024
This is our family go to when we go out of town to visit family and grandkids. We’ve always enjoyed this hotel. It’s clean and convenient. Most of the staff are very friendly and helpful. It’s nice to see familiar faces when you stay somewhere often. However, this trip was a disappointing. We arrived late in the evening to a room that did not smell good at all. The bathroom was a bit messy. The bathroom door wouldn’t shut, the toilet overflowed for no reason, the carpet was pulled up a bit in front of the bathroom door. We didn’t get moved until the next day even after alerting the front desk. Management was called to see what compensation would be given and she only gave us a $30 discount off of $120. We had to have the window open just to stay in the room because it smelled SO BAD. I sprayed my expensive perfume so we weren’t smelling mildew and dirty dog and whatever else the smell was. Very disappointing for as much as we stay and send people that way. Plus the last two times we also referred family to stay when we were there. We manage properties so when asked where a good place to stay in Saint Helens is we always mention this hotel. I’m not saying I wouldn’t refer somebody there again, but I am saying that I will let people know my experience. I manage. This was unacceptable.
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Wendy , GM , Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concerning your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Amazing staff. Comfortable beds. The pool…ok the pool is the cleanest I think I’ve ever been in. And it’s heated to boot!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concerning your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Very comfortable stay
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concerning your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again so
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concerning your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again so
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to complete an online survey concerning your recent stay in our hotel. We appreciate all the feedback that we receive and your business is very important to us. We are pleased that your experience was a positive one and we hope you will visit us again soon!
