Note fondée sur 448 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024
Good value, good location.
Commentaires de Gestion de l’hôtel
14 août 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for your review, Brian! We appreciate your business and look forward to seeing you again!
par un voyageur
Publié le 20 juin 2024 sur Expedia
nice view ,easy to walk to place I booked this place because it had a resturant it was closed and plus no microwave in the room
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Good Morning Nancy. I believe you are referring to a different motel. We do not have a restaurant on property, but all our rooms have a microwave!
par un voyageur
Poor condition and over priced.
Publié le 18 juin 2024 sur HotelsDisappointed and unhappy for the price. I booked 2 rooms. Both had various issues and no one to contact. Fantastic view and pretty comfortable beds but that was the highlight. No chain door lock for safety, wind drafting in from somewhere in the bathroom, one tv we couldnt get to power on the other had a big blue box on it so had to work to figure out how to remove it then the tv screen was bright pink and not watchable. Bathroom sink didnt have hot water, one shower was in such bad condition and cold due to the breeze coming in from somewhere that 2 of the 3 people refused to shower. Other shower wasn't as bad. I showered and all was ok. Towels were clean but super thin. One lamp didnt work at all, including the plugs on the base and all lights connected to the headboards did not work. There were some big bags of trash on the beach and by the firepit. While this is an older property (i knew that when i selected it)and looks cute on the outside it is not well kept. The rooms need alot of work. I reached out to the owner via the app over a week ago to address the situation privately and have not received a response as of this writing.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Good Afternoon, Anonymous. I did receive your personal message as well and have reached out to you. First of all, I would like to apologize for your experience at our property. We do not have "chain locks" on our doors anymore, as they were just recently updated and now have dead bolts. The T.V. has been replaced and lamp has been fixed. The "reading lights" on the headboards are always hit or miss. Unfortunately, some work, and some don't. The trash around the bonfire pit has been completely removed. The window and plumbing issue have also been rectified.Due to a family emergency, I was not on property to address or fix any of these issues at the time of your stay. I have just recently returned to work and have been addressing each complaint. I thoroughly apologize for all the inconveniences you endured and will again be reaching out to you to discuss your stay personally. Again. I sincerely apologize.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
We greatly appreciate your feedback of our property, Martin! We are happy to hear that you enjoyed your entire stay and look forward to seeing you again!
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for your review of our property, Kelly. We appreciate your feedback and look forward to return visit with us!
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for your review, Scott. We look forward to seeing you again in your future travels!
par un voyageur
Publié le 14 juin 2024 sur Hotels
We couldn’t get out of there fast enough!
Horrible conditions
We were fortunate enough to get are reservations cancelled.
Once I saw the room I wanted to cry.
Nothing good about this.
10 people around fire pit beer cans everywhere.
It would have been a long 3 days
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
I would like to apologize for your experience at our property. I experienced a family emergency and was not here to address your concerns. I hope you didn't have any issues with your stay elsewhere.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Everything about my stay was great. I've never had anyone call me to ask about my arrival time and I definitely appreciated that Kara stayed up late to check me in. (I missed the part when I made the reservation that the office closed at 10.) However, I did not appreciate the apparent bonfire party basically right outside my room that went on for a couple hours after I got there.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for your kind words, Kevin. We are always willing to go above and beyond for our guests! I do however, apologize for the inconvenience of the bonfire party. I have addressed this issue with the appropriate people. We look forward to seeing you again!
par un voyageur de Lino Lakes
Publié le 3 juin 2024 sur Expedia
This is an old facility that has been lovengly cated for and updated gives up north cabin vibes. Bathroom is very small, but has all the necessary items
Staff very friendly and helpful. Right on the waterfront with a community firepit for bonfires.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for your wonderful review, Susan! We look forward to seeing you again in the near future!
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par Kara R. Nelson, Gestion de l’hôtel
Thank you for taking the time to review our property, sreenivas. We appreciate your business and look forward to seeing you again!
