Note fondée sur 1 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Lit beaucoup trop mou
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Joel, We appreciate your feedback on the comfort of our beds. Please feel free to reach out to our management team with any further comments or suggestions regarding your stay.
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Manager, Gestion de l’hôtel
Hello genevieve,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
par un voyageur
Publié le 11 oct. 2024
Very friendly staff - very dated rooms and carpet
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate your kind words about our staff. We continuously strive to provide excellent service. Your feedback about the rooms and carpet is duly noted for the hotel's improvement projects. Thank you for sharing your experience with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024
The lodge pricing was competitive and had a convenient location for the Mackinac Island ferry crossing.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gary, We are pleased to hear that you found our lodge pricing competitive and enjoyed our convenient location for the Mackinac Island ferry crossing. Your satisfaction is our priority, and we hope to welcome you back again soon for another pleasant stay.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Liked counter staff. Worst room weve ever stayed in. Nothing worked (pass key, lights, tiolet). No hangers. Sticky floor in breakfast area.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Robert,Thank you for sharing your feedback with us. We appreciate your kind words about our counter staff. We value your comments regarding your room experience and areas of improvement have been noted. If you have any further concerns, please reach out to our management team directly for assistance.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Matthew,We're delighted to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello megan,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Edward, We appreciate you choosing to stay with us! Feel free to reach out to us with any feedback you have from your recent stay, so we can address any concerns you may have had. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Room needs updating. Few outlets in room. Carpet was filthy. Wall paper coming off wall. Window ac was not working properly
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Dave, We appreciate your feedback and apologize for any inconvenience you experienced. Our team will address the issues mentioned to ensure a more pleasant stay for our future guests. If you have any further concerns, please don't hesitate to reach out to our management. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I stayed before in the newer rooms. It was excellent. This was an older Motel that was added to the main lodge. Dated '60s looking. The carpet was really dirty. My white socks had footprints from the dirt on the carpet. The room and bathroom were clean and you could tell they had been cleaned. The carpet just needed a good scrubbing.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Judy, Thank you for taking the time to provide us with your feedback on your recent stay. We appreciate your comments regarding the cleanliness of the room and bathroom. We will share your concerns about the carpet with our housekeeping team for future improvements. We strive to ensure all aspects of our guests' experience meet expectations.
