Note fondée sur 988 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Manager, Gestion de l’hôtel
Hello genevieve,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
par un voyageur
Publié le 11 oct. 2024
Very friendly staff - very dated rooms and carpet
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello David,We appreciate your kind words about our staff. We continuously strive to provide excellent service. Your feedback about the rooms and carpet is duly noted for the hotel's improvement projects. Thank you for sharing your experience with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024
The lodge pricing was competitive and had a convenient location for the Mackinac Island ferry crossing.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gary, We are pleased to hear that you found our lodge pricing competitive and enjoyed our convenient location for the Mackinac Island ferry crossing. Your satisfaction is our priority, and we hope to welcome you back again soon for another pleasant stay.
par un voyageur
Publié le 27 août 2024
Room was clean. We had an OK 2 night stay. There was nothing spectacular or real bad. Only complaint was the low water pressure. The water was very soft, so had to be careful to not use too much soap when washing hair.
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Randal L, Thank you for sharing your feedback with us. We are glad to hear that you found your room to be clean during your stay. We appreciate your comments regarding the water pressure and softness, as we are always looking for ways to improve our guests' experience. We hope you had a pleasant overall visit and thank you for choosing our hotel.
par un voyageur
Publié le 25 août 2024
The rooms smelled so bad. We tried to air them out but it did not help. The sheets smelled of mold. The room needs serious maintenance. The breakfast was ok. I would advise to stay somewhere else and pay the extra money for a franchise hotel. If not sleep in your car.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Patrick, We apologize for the inconvenience you experienced during your stay with us. Your feedback is valuable and will be shared with our team for improvement. We strive to provide a comfortable stay for all guests and regret that we fell short in your case. We appreciate your thoughts on our breakfast and encourage you to reach out to management with further concerns.
par un voyageur
Publié le 20 août 2024
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Nataliia,We are thrilled to hear that you had a wonderful stay with us! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out. Look forward to welcoming you back soon!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Walter,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us with any specific feedback so we can improve for the future.
par un voyageur
Publié le 7 août 2024
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Kate,We are delighted to hear that you had a fantastic experience during your stay with us! Our team looks forward to welcoming you back soon for another memorable visit.
par un voyageur
Publié le 7 août 2024
Clean, fun decor, staff very helpful.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Kate,We are pleased to hear that you enjoyed our clean and fun decor, as well as our helpful staff. Your feedback is greatly appreciated. If you have any further comments or suggestions, please do not hesitate to contact our management directly.
par un voyageur
Publié le 5 août 2024 sur Expedia
I liked the breakfast offered and how quiet the hotel was!
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Spencer,We are delighted to hear that you enjoyed our breakfast offerings and found our hotel to be peaceful during your stay. It's always wonderful to know that our guests have had a pleasant experience with us. Should you need any further assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us!
