Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vacances au paradis
Publié le 1 juin 2024 sur HotelsHôtel calme et agréable avec eau turquoise et plages étendues. Véritable séjour de déconnexion avec activité nautique voile kayak et tennis. Séjour tout compris, sans surprise. Les employés de l’hôtel sont au petit soin, disponible et service de qualité dans une atmosphère tranquille. La vie semble tellement facile!
Commentaires de Gestion de l’hôtel
4 juin 2024 par Richelle, Gestion de l’hôtel
Bonjour Bourso,Nous sommes heureux de savoir que vous avez apprécié un séjour calme et relaxant parmi nous.Ce serait notre honneur de vous accueillir à nouveau pour un prochain séjour.Cordialement,Richelle CRéservations
par un voyageur de Vienna
Publié le 22 sept. 2024 sur Expedia
The resort is located in an amazing place, on the cost. The services are good, even if some elements are really poor: for example the tour and services assistant do not offer so much, sometimes without knowing many elements and details, and it has a competitor on the beach working for another structure.
The all inclusive do not include any room bar service, but you can ask unlimited drinks at the bar and refill the refrigerator by your self. Their service cost 10 USD /day but it doesn't work and they forget to refill.
The sea restaurant is closed and abandoned, and the beach bar have a very limited menu.
The staff is generally kind.
If you will leave the resort, you need a taxi for any single destination, and the prices are not so convenient.
It is a nice relaxing place, with amazing location but mid quality service.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jenti , Gestion de l’hôtel
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the beautiful location and found our staff to be kind. We appreciate your comments regarding the tour services and the all-inclusive offerings, as they help us identify areas for improvement.We apologize for any inconvenience with the room bar service and the beach bar menu. Your insights about the sea restaurant and transportation options are also valuable, as we strive to enhance our guests’ experiences.We hope to welcome you back for an even better stay in the future!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Staff were wonderful, food is a bit bland and repetitive,
scenery cant be beaten
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Jenti , Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that our staff made a positive impression and that you enjoyed the stunning scenery. We appreciate your thoughts on the food; we’re always looking for ways to improve our menu and will take your comments into consideration. We hope to see you again!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Used beach towels was left for multiple days on chairs.
Food was repetitive and average.
Grounds and beach area are gorgeous!
Water is so warm with no waves to battle.
If you want peaceful and relaxing this is the place for you.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Jenti , Gestion de l’hôtel
Thank you for sharing your experience! We're glad you enjoyed the beautiful grounds and warm, calm water. We apologize for the issue with the beach towels; we’ll make sure to address that with our team. We appreciate your feedback on the food as well, and we’ll keep it in mind as we work to enhance our offerings. We hope to welcome you back for another peaceful getaway!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
We absolutely loved it here. We stayed a week and it was utter paradise - lounged on the beach or by the pool all day. The food is good, great variety of drinks, and the beaches are amazing. It's a bit tricky to get around, unless you have a car you will be dependent on taxis, but if you're looking for proper relaxation then this is the place! All the staff were totally wonderful, friendly, went above and beyond for us. It might not be the fanciest resort on the island but it was so friendly and welcoming and we felt totally at home. Would recommend to anyone!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Jenti , Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic week and felt right at home with us. It’s great to know you enjoyed the beach, pool, and variety of food and drinks. We appreciate your feedback about transportation, and we’re glad our friendly staff made a positive impact on your stay. Your recommendation means a lot to us, and we can’t wait to welcome you back for another slice of paradise!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Marvin S., Gestion de l’hôtel
Hello Janice,Thank you for taking the time to leave a review. We are sorry to learn that you were unable to fully enjoy your stay with us and we will do our best to improve.
par un voyageur de Nottingham
Publié le 15 sept. 2024 sur Expedia
Fantastic location. Kind and welcoming staff. Good food and services. Special shout out to the resident cats Lolly and Maverick.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Jenti , Gestion de l’hôtel
Hi Paul,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the location, our staff, and the food and services. We’re also glad Lolly and Maverick made a positive impression—they’re quite the stars around here!We look forward to welcoming you back!Best regards,
par un voyageur de VICTORIA
Publié le 15 sept. 2024 sur Expedia
Not what we expected. Service was average. Not as friendly as we wanted. Room had ants in the bathroom. Shower WAY too small and never enough towels. The food wasn’t bad. Just really hoping for a larger variety. As far as the resort,the water was was amazing and the view was great. Took the Island tour and it was by far the best part. Overall,have to say we were a little disappointed. Not sure if we’ll make the trip back there again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Richelle, Gestion de l’hôtel
Hello Christi,We are sorry to learn that you did not enjoy every aspect of your stay. We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.Kind regards,Richelle CReservations
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Richelle, Gestion de l’hôtel
HelloThank you for your 8 star review. We are pleased to know that you enjoyed your stay.We look forward to greeting you once again.Kind regards,Richelle CReservations
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Richelle, Gestion de l’hôtel
Hello Rhonda,Thank you for your five star review. We are thrilled to know that you enjoyed your stay with us.Kind regards,Richelle CReservations
