Note fondée sur 637 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Luca,I would like to thank you for choosing to stay at Holiday Inn Express. My team and I do our utmost to make sure that every client gets the 100% customer satisfaction. I would like you thank you for your review and we look forward to welcoming you back in the future. In the meantime, I shall remain at your disposal.Kind Regards,Maria FarrugiaOperations Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Le ménage était juste parfait ainsi que la personne française à l’accueil
Commentaires de Gestion de l’hôtel
19 août 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Cassandra,Thank you for sharing your positive feedback about the cleanliness of the hotel and the hospitality of Aziadee at reception. I will ensure that your compliments are passed along. Your feedback is of great value to us. Thank you for choosing Holiday Inn Express Malta for your stay.Kindest Regards,Maria Farrugia,Operations Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Hôtel parfait, propre, petit déjeuner complet et personnels très sympathiques
Une française a l’accueil ça aide bien sinon anglais anglais
Commentaires de Gestion de l’hôtel
19 août 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Sylvie,Thank you for your review of your recent stay at Holiday Inn Express Malta. We are delighted to hear that you had a perfect stay, enjoyed the cleanliness, full breakfast, and found the staff to be very friendly. At Holiday Inn Express we have multi -lingual staff, where each individual speaks a different language apart of English, which also includes French. Your feedback is greatly appreciated, and we hope to welcome you once again for another delightful experience. Kindest Regards,Maria FarrugiaOperations Manager
par un voyageur
Publié le 13 juin 2024 sur Hotels
Excellent ! Bogdan etait de tres bons conseils et nous avons été tres bien accueullis. L'hotel est parfait ! Le buffet de petit dejeuner est un des meillleurs qu'on ait vus
La chambre un peu bruyante mais cela ne nous a pas empêché de nous endormir
Commentaires de Gestion de l’hôtel
30 juin 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Jennifer,Thank you for sharing your positive experience with us. We are thrilled to hear that Bogdan provided excellent advice and that you were warmly welcomed during your stay. It's great to know that you found the hotel to be perfect and enjoyed the breakfast buffet, which is one of the best you've seen. We appreciate your feedback regarding the room being a little noisy but are pleased to hear that it did not hinder your ability to rest comfortably. Your comments are valuable to us, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing to stay with us.Kindest Regards,Maria FarrugiaOperations Manager
par un voyageur
Publié le 22 mai 2024 sur Expedia
Personnel de l'hôtel disponible tres agreable. La chambre toujours propre et plein d'attention. Rien a redire. Le seul bemol est le bruit tres proche d'une rue pleine de bar a l'ambiance musicale très forte. Heureusement chambre bien insonorisée ce qui nempeche pas le boum boum des basses. Dommage
Commentaires de Gestion de l’hôtel
22 mai 2024 par Bogdan Guberinic, Gestion de l’hôtel
Dear Philippe,Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be pleasant and attentive, and that your room was always clean and well-maintained. Your kind words are greatly appreciated.We regret to hear that the noise from the nearby street impacted your experience. While we are pleased that the soundproofing in your room helped mitigate some of the disturbance, we understand that the bass from the music was still noticeable. Please be assured that we take all feedback seriously and will explore further ways to enhance our guests' comfort.Thank you for highlighting both the positives and the areas for improvement. We value your input and hope to welcome you back in the future for an even more enjoyable stay.Warm regards,Bogdan Guberinic
par un voyageur
Bel hôtel et emplacement
Publié le 6 avr. 2024 sur HotelsExcellent emplacement et bel hôtel. Personnel très sympathique. Bon pdj. Seul reproche c’est le petit bruit de fond de la musique jusqu’à 3h du matin. Sommeil difficile s’abstenir
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Arnaud,Thank you for your feedback on your experience at the Holiday Inn Express Malta. I'm glad to hear that you found the location excellent and the hotel beautiful. It's great that you had positive interactions with the friendly staff and enjoyed the breakfast.However, we regret that noise outside marred your overall experience. Please accept our sincere apologies for any inconvenience caused. Your feedback is of great value to us, and we want you to know that even though certain inconveniences are beyond our control, we are continuously working on making necessary improvements to ensure a more seamless and personalized experience for all our guests. If there are any other aspects of your stay that you would like to address or if you have any further comments, please feel free to share them. Your feedback is important in helping us improve our services for future guests. Thank you for taking the time to provide your input.Kindest Regards,Maria FarrugiaOperations Manager
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Bogdan Guberinic, Gestion de l’hôtel
Dear Helene,I would like to thank you for choosing to stay at Holiday Inn Express. Our team and I do our utmost to make sure that every client gets the 100% customer satisfaction. I would like you thank you for your review and we look forward to welcoming you back in the future. In the meantime, I shall remain at your disposal. Kind Regards,Bogdan Guberinic
par un voyageur
Publié le 21 janv. 2024 sur Expedia
We like breakfast and the rooms!
A Little noisy…
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Maria Farrugia, Gestion de l’hôtel
Dear Cathy Rose,I would like to thank you for choosing to stay at Holiday Inn Express. My team and I do our utmost to make sure that every client gets the 100% customer satisfaction. I would like you thank you for your review and we look forward to welcoming you back in the future. In the meantime, I shall remain at your disposal.Kind Regards,Maria FarrugiaOperations Manager
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Pas grand chose à faire...
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Reservations department, Gestion de l’hôtel
Dear Mr Franck,Merci pour votre message.Nous sommes ravis de voir que vous avez apprecie votre sejour parmi nous.Nous avons bien pris en compte votre remarque et tacherons de proposer davantages d'activites pour l'ensemble de nos clients afin qu'ils puissent profiter de nos belles iles maltaises.Cordialement,
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Reservations department, Gestion de l’hôtel
Dear Gregory,Thank you for staying with us !We're thrilled to hear you enjoyed your stay and appreciate your positive feedback. Your kind words mean a lot to us. We look forward to hosting you again in the future.Best regards,
