Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par kay de coventry
friendly
Publié le 4 avr. 2013 sur HotelsThis hotel was great for us the people who owned it are very helpfull and relaxed .we had a loverlly stay very quiet id recomend it for a no stress place to stay
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Thank you for rating us with such awesome words, We will strive to keep up with your expectations every time. Regards, Marie!
par un voyageur
march 2013
Publié le 3 avr. 2013 sur HotelsThe room was clean and comfortable and the staff were very friendly and accommodating. Good value for the money.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Thanks for such a lovely review, Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Marie!
par Jackie de Sussex
Faulty Towers
Publié le 11 mars 2013 sur Expedia
Pour : We had a large room
Contre : The poor excuse for breakfast and staff smoking outside
Emplacement : Strange place for hotel in middle of housing estate. I suspect the hotel sold the grounds for development making it appear very sqashed.
The first impression was of staff smoking outside front entrance and a shabby lobby area. The room was large and light with a good sized bathroom.
Breakfast was a joke we wandered around the ground floor until we found a few laid tables and one bowl by some tired looking cereal. No juice or tea or coffee and no staff to be seen. Then a bit later we saw someone gather up the cereal and bowl without so much as a good morning or "are you ok would you like anything?"
We decided to cut our losses and leave to find a decent brekkie somewhere else.
I think a visit from the "hotel inspector" would sort this place out as it needs an overhaul for sure.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Dear Jackie, It was a privilege to have you as our esteemed guest. we heartily thank you for your wonderful remarks. We have duly noted your feedback and Will act upon it as well. We do hope that you would give us an opportunity to experience our renewed services. Regards, Marie!
par Sam de UK
Dreadful
Publié le 12 janv. 2013 sur Expedia
Pour : Leaving
Contre : Entering
Emplacement : Good carparking
The word dreadful is very apt for my overal consideration. The reviews on the website are misleading I experienced no TV, no Bar, no Resturant, no full breakfast (cereal and toast provided), time had changed without warning from 07.30 to 09.00 to 08.30 - 10.00. All these facilities featured on the website as being available. There was only one person at the Hotel and although polite he made several contradictory statements in heis excuse making. I can only conclude this review with just one word 'dreadful'
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Hi, Sam! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Marie!
par un voyageur
Visiting family.
Publié le 8 nov. 2012 sur HotelsThe hotel (which is only 2 star, by the way, get your facts straight) is dilapidated and understaffed, is not welcoming and difficult to find. We were not able to get even a sandwich when we arrived and in the morning they tried to charge us £11/head for a cooked breakfast. We were given half cooked toast and disgusting coffee, which was supposed to be a 'continental breakfast'. In the bedroom , which we paid for as a de-luxe room, with a small double bed there were just two teabags,two milks and a few coffees. The whole experience was disastrous and I am very disappointed with your service in respect of the description of the hotel.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marie!
par RAQUEL
HOSPITABLE OWNERS
Publié le 1 nov. 2012 sur HotelsWe were received in a very friendly manner and were given advice on places to visit. Very nice dinning room and good service.NEW CLEAN NICE WHITE BED LINNEN. Genuine hospitable father and son!
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Thanks for such a lovely review, Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Marie!
par Virve ja Eero
Isot huoneet
Publié le 18 oct. 2012 sur HotelsHenkilökunta palvelevaa ja ystävällistä. Isot mukavat ja lämpimät huoneet. Hieman rapautunut yleiskunto. Aamiainen vaatimaton. Kaiken kaikkiaan hyvä hinta/laatusuhde!
Commentaires de Gestion de l’hôtel
14 mai 2021 par Gabi, Gestion de l’hôtel
Hei, sitä haluamme kuulla arvostetulta vieraaltamme. Anna meille uusi tilaisuus ilahduttaa sinua taas. Toivotan sinulle upeaa päivää eteenpäin. Terveisin, Gabriel!
par Mark
Safe to Stay Here!
Publié le 18 oct. 2012 sur HotelsHaving read the early reviews I was getting nervous about my stay - but I have to say that I was very happy with the hotel, and very pleased with the staff. I had a clean single, a bit dated but perfectly fine and at a very reasonable rate. They are still rebuilding their business after it was allegedy wrecked by others - so TVs and cooked breakfasts are not up and running yet. I had a problem leaving very early (main door locked) but eventually found the side door - a permanent sign for guests would be helpful. If you need good honest rooms at a good price, feel safe to book with these people.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Thanks for the positive rating, We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!
par Tony de Cambridge, UK
Shabby and poorly managed
Publié le 15 sept. 2012 sur ExpediaI was the only person staying in the hotel so they gave me a shabby room without a TV. When I complained and argued they provided a TV that did not work so then reluctantly upgraded me to a "better" room with a window that did not close properly due to a missing latch and scruffy, ill fitting curtains that did not keep the light out. I always assume that hotels will give you the best room available.
A continental breakfast was provided (apparently a small popup window told me it was not a cooked breakfast when booking); it seems that on the continent they have white sliced bread toast, cheap jam and tinned grapefruit.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Marie, Gestion de l’hôtel
Hi, Tony! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!
par Borsum
Zentral für sightseeing in Südengland
Publié le 11 sept. 2012 sur HotelsDas junge Paar das die Anlage betreut war sehr freundlich und hilfsbereit. Zimmer und Frühstück entsprachen den Erwartungen. Die Umgebung ist angenehm ruhig, was den Schlaf sehr erholsam macht! Allerdings ist das Haus nicht leicht zu finden (es liegt in einem gewachsenen Wohnviertel). Den nächsten Pub erreicht man am Besten mit dem Auto.
Commentaires de Gestion de l’hôtel
14 mai 2021 par Gabi, Gestion de l’hôtel
Aufrichtige Entschuldigung, Wir verstehen, dass Ihre Erfahrung nicht den Erwartungen entsprach. Keine Sorge, wir arbeiten kontinuierlich daran, unseren Service zu verbessern, um sicherzustellen, dass Ihr nächster Aufenthalt angenehm ist. Grüße, Gabriel!
