Ratings based on 685 Guest Reviews

Hear it directly from our travellers
2.8 out of 5
65% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Clinton

Posted Oct. 9, 2024 on Expedia
The room was okay but need updating.
Comment from Hotel Management
Oct. 10, 2024 by Manager, Hotel Management
thank you for staying with us
2 out of 5
by A traveller

It was clean. Thats all. No bugs.

Posted Sep. 28, 2024 on Hotels
Needs updating. Tub old. No tissues in the room. Toilet paper on the back of the toilet. 2 towels. 2 wash clothes. 2 hand towels. Ice machine open with debris on top of ice.
Comment from Hotel Management
Sep. 29, 2024 by Manager, Hotel Management
Thank for staying with us. We are trying to improve everyday and will take note of your suggestions to be better
1 out of 5
by A traveller

Posted Sep. 2, 2024 on Hotels
I will never stay here again! Worst hotel I have ever stayed in. They also jacked up the room price, because the Dodgers were in town. YOU SUCK!!!
Comment from Hotel Management
Sep. 2, 2024 by Manager, Hotel Management
thank you for staying with us
1 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
Dirty room
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
thank you for staying with us
2 out of 5
by A traveller

Not a happy camper

Posted Aug. 16, 2024 on Hotels
Let me begin by saying the reason the room was purchased was because the town we live in had a string of bad storms and the power had been off fora while and was going to be out for a while due to storms. It was not terrible believe it or not we have seen worse, however they had to give a different room because there was not one single comforter on the beds in that room. After reading rooms it was the exact same situation in the new room. I was overall not at all impressed. The amount of money that was paid for the room was absolutely a rip off. NEVER AGAIN!!!!!!
Comment from Hotel Management
Aug. 21, 2024 by Guest Relations, Hotel Management
Dear Michelle,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any issues with the accommodations and amenities that you received during your visit. Our team is dedicated to improving for the future, so we'll be sure to look into all of your comments internally and make changes where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
2 out of 5
by A traveller

Crack Hotel

Posted Aug. 9, 2024 on Hotels
It was a very old, not kept up to date hotel with homeless people in the parking lot and across the street. There wasn’t an iron or, of course an ironing board, the bath tub was stained, had to ask for common supplies, I.e., towels and drinking cups. Would not recommend and definitely would not stay there again. It was very disappointing.
Comment from Hotel Management
Aug. 10, 2024 by Manager, Hotel Management
sorry for the inconvenience
2 out of 5
by A traveller

Okay in a pinch - Cleaning could be better.

Posted Jul. 17, 2024 on Hotels
Room I was given had dirty sheets, dirty towels and mold on the shower curtain. When I went down to speak to the man who checked me in, another worker was there and pit us into another room, but that room aldo had dirty towels! He did get clean ones for us, but the staff cleaning the laundry and rooms needs to do better.
Comment from Hotel Management
Jul. 21, 2024 by Manager, Hotel Management
thank you for staying wit us
2 out of 5
by A traveller

Posted Jul. 14, 2024 on Hotels
Not so good not that well taken care of lots of no good people around
Comment from Hotel Management
Jul. 19, 2024 by Guest Relations, Hotel Management
Dear Larry,Please accept our apologies for any inconvenience you experienced during your recent stay. What you've described does not reflect the level of quality we strive to provide our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of hospitality going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
4 out of 5
by A traveller

Posted Jun. 28, 2024 on Expedia
Comment from Hotel Management
Jun. 30, 2024 by Manager, Hotel Management
Thank you for staying with us
5 out of 5
by A traveller

Posted Jun. 26, 2024 on Expedia
Comment from Hotel Management
Jul. 21, 2024 by Manager, Hotel Management
thank you for staying with us