Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
America st louis
Publié le 16 mai 2022 sur HotelsHotel mal entretenu
Petit dejeuner succint
Commentaires de Gestion de l’hôtel
16 mai 2022 par Manager, Gestion de l’hôtel
Hello bernard,
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
par un voyageur
Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Guest Relations Management , Gestion de l’hôtel
Hi Greg!Your flawless rating is greatly appreciated. Knowing that you had a good time throughout your stay is fantastic to hear. Being acknowledged for our efforts is always wonderful, and we take pride in offering a warm environment and amiable service. We hope to see you again soon for another fantastic experience!
par un voyageur
Publié le 14 août 2024
Paint chipping off the walls
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Don,Thank you for your feedback regarding your recent stay at our hotel. We will address this issue with our maintenance team to ensure that necessary repairs and updates are made. Your feedback is valuable as it helps us improve our facilities and provide a better experience for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 13 août 2024 sur Expedia
It smelled, strong chemical cleaner smell.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ruth,We strive to maintain a clean and comfortable environment for all our guests, and I regret that this was not the case during your visit. We will review our cleaning procedures to ensure that any strong odors from cleaning products are properly managed and that our rooms are thoroughly ventilated. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Clean and comfortable beds. Everything you need for overnight.
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Laverne,Thank you for your positive feedback! I’m delighted to hear that you found the beds clean and comfortable and that our hotel provided everything you needed for your overnight stay. We aim to offer a convenient and pleasant experience for all our guests, and it’s wonderful to know we succeeded in meeting your needs. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mark,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Nour,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
Nice care but the property is not in good place
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rugeza,Thank you for your feedback. I’m glad to hear that you appreciated the care and attention from our staff. We understand that the location is a crucial factor for many guests, and we continually strive to offer the best experience possible, both in terms of service and location. Your comments will be shared with our team to see how we might improve or better communicate the advantages of our location. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rosalie,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur de Sioux Falls
Publié le 4 août 2024
Great staff , clean , highly recommend
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Shari,Thank you so much for your wonderful feedback! I’m thrilled to hear that you found our staff to be great, our property clean, and that you would highly recommend us. Your positive comments are greatly appreciated and serve as motivation for our team to continue providing exceptional service. We appreciate your business and hope to have the pleasure of serving you again soon.
