Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
Dommage que les voisins de l’étage supérieur avaient le pas un peu lourd car cela s’entend énormément ! Mais aucun souci avec les chambres voisines
Un excellent accueil et du personnel extrêmement sympathique
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,Nous sommes ravis que vous ayez apprci l'accueil de notre personnel. Nous prenons en compte vos commentaires concernant le bruit des voisins et nous vous remercions de nous en avoir informs. Votre confort est une priorit pour nous. Ce serait formidable de vous accueillir á nouveau dans le futur.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Propreté
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Frederic,We appreciate your feedback regarding cleanliness and will address it with our team. Your satisfaction is important to us, and we strive to maintain high standards for all our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Très bien, merci
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Guest Relations Manager, Gestion de l’hôtel
Marc, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!
par un voyageur
Publié le 31 déc. 2024
The room was clean and the check in was quick and easy.
Commentaires de Gestion de l’hôtel
2 janv. 2025 par Manager, Gestion de l’hôtel
Hello Tyronne,We are pleased to hear that you found the room clean and enjoyed a smooth check-in process during your stay with us. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
10/10 recommend! Very clean, comfortable beds and the staff was amazing.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Haley,We're thrilled to hear you had a great experience with us! Our team works hard to ensure all guests feel comfortable and well taken care of during their stay. We appreciate your kind words and hope to welcome you back again soon.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Patrick,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
We stayed here the night before an 11:00am flight. We utilized the stay, park, & fly option. $7 a day if you are a member. Our car was parked close to the hotel and I feel like it was very safe. The shuttle to the airport was on time and driver friendly. We did stop at another hotel on the way. Our room was clean and staff was friendly. We requested a an accessible roll-in shower and was received. I feel like the price was very reasonable as well.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are delighted to hear you had a pleasant stay utilizing our stay, park, & fly option, finding the shuttle service prompt and the staff friendly. We take pride in providing clean rooms and accommodating special requests such as an accessible roll-in shower. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Miriam,We're delighted that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Overall an excellent facility...
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello John A.,We are pleased to hear that you found our facility excellent. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Our room was only half cleaned, so we got the gift of someone's fake eyelash left on the bathroom counter. Breakfast was decent and staff was nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kylie, Thank you for sharing your feedback with us. We appreciate your kind words about our breakfast and staff. We apologize for any oversight in the cleanliness of your room and will address this with our housekeeping team to ensure a better experience for future guests. We hope to welcome you back for an improved stay.
